SVP Sales - North America (Fully Remote)

Emplifi; United States; Remote; USD 250,000 - 450,000; Full time

Job summary

Emplifi, the autonomous CX platform unifying social marketing, commerce, and customer care for over 20,000 brands, seeks a Head of North America Sales to drive revenue and own P&L.

Reporting to the CRO, you will execute the global GTM strategy, close top-tier enterprise clients, and partner with Customer Success to maximize GRR/NRR while building pipeline discipline and coaching a high-performing sales organization.

Qualifications

• Proven SaaS sales leadership with enterprise closing experience.
• Experience with AI-related initiatives and M&A integration.

Responsibilities

• Own forecasting, bookings, ARR, and profitability; close top-tier enterprise clients.
• Build pipeline discipline and partner with Customer Success to boost GRR/NRR.
• Lead North America sales, own P&L, report to CRO, execute global GTM strategy, and scale the sales organization.

Job description

• Lead North America sales, own P&L, and drive revenue across new, expansion, and retention.
• Report to CRO, execute global GTM strategy, and scale the sales organization.

What You'll Do:

• Own forecasting, bookings, ARR, and profitability; close top-tier enterprise clients.
• Build pipeline discipline and partner with Customer Success to boost GRR/NRR.

What You'll Bring:

• SaaS sales leadership, enterprise sales skills, AI fluency, and M&A integration experience.
• Hands-on coaching, a self-starter mindset, and cross-functional collaboration.

Emplifi

Emplifi is the only autonomous CX platform unifying social marketing, commerce, and customer care for over 20,000 brands. The company offers an agile, fast-paced, and open-minded culture with high trust and flexibility.