SVP Retail Risk Business Process Reengineering & Analytics Lead (Hybrid)

CITI; Irving (TX); On-site; USD 144,000 - 217,000; Full time

Job summary

An established industry player is seeking a Product Developer who will play a pivotal role in shaping business strategies and enhancing risk management processes. This position involves leading analytics projects, negotiating with senior stakeholders, and driving process improvements to optimize organizational performance. The ideal candidate will possess strong interpersonal skills, a robust understanding of risk management, and the ability to convert technical data into actionable business insights. Join a dynamic team and make a significant impact within a forward-thinking organization that values innovation and excellence.

Benefits

Medical, Dental & Vision Coverage

401(k) Plan

Life and Disability Insurance

Wellness Programs

Paid Time Off Packages

Qualifications

• 10+ years of experience in risk management or strategic consulting.
• Ability to influence senior stakeholders and manage complex projects.

Responsibilities

• Lead analytics to support risk policies and strategies.
• Analyze and redesign business processes for efficiency.

Skills

Interpersonal Skills

Communication Skills

Analytical Skills

Project Management

Problem-Solving

Technical Strategy

Risk Management

Education

Bachelor's/University Degree

Master's Degree

Tools

Analytical Tools

Big Data Technologies

Job description

The Product Developer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Lead and perform analytics that support risk policies and strategies.
• Play a key role in structuring business strategy, process reengineering, process optimization, and organizational design.
• Analyze and redesign business processes to improve efficiency and enhance overall performance.
• Manage, support and advance analytics projects for the senior stakeholders (CROs , MDs) understand requirements, drive demos and build book of work (selling/marketing team's capabilities, identify business opportunities, etc.)
• Participate in preparing regular and time-sensitive ad-hoc deliverables to the regulators and senior managements, closely working with industry and regional senior portfolio managers
• Negotiate internally, often at a senior level to define the book of work and prioritization of resources in case of multiple conflicting projects
• Regularly and effectively communicate with senior stakeholders, both verbally and written, as well as progress of path to strong effort
• Coordinate, influence and build consensus with colleagues in other areas (such as technology, data owners) to define technology tool set/landscape and resolve data issues
• Keep Retail Risk CAO leadership and key partners across 1st & 2nd LOD abreast of the status for committed deliverables
• Work with Retail Risk CAO leadership to support the People, Process and Execution strategy as well as the Communication strategy for the department
• Analyze and evaluate risk framework and risk management business processes, anticipate requirements, and identify areas for transformative / digitization improvements for effective and efficient integration of consumer and wealth business and risk practices.
• Lead role-based strategy design including providing inputs to transformation programs on business requirements for analytics, calculations, dashboards and workflows to enable delivery of seamless risk user & role-based journeys (from CRO to Group Risk Directors to Business Risk Managers)
• Challenge/support the team on technical/coding, as needed.
• Identify opportunities and design/drive process improvements.
• Responsible to a degree for technical strategy and target technology landscape for risk analytics and BI toolset

Qualifications:

• Proven interpersonal skills including team or project management, running Committees, and communicating at all levels of the organization. Ability to influence senior stakeholders including CROs and MDs
• Superior communication, presentation, articulation, and negotiation skills
• Strong technical, analytical, and process improvement knowledge
• Robust business acumen, critical thinking, and problem-solving abilities. Ability to convert tech data to meaningful business insights.
• 10+ years of experience preferred in a mix of the following functions: risk management and oversight, strategic consulting, or policy and risk framework
• Experience in retail credit risk preferred
• Experience in managing complex projects with diverse stakeholder groups
• Excellent judgment and independent decision-making ability
• Hands on experience with analytical tools and experience with big data a desired plus

Education:

• Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Product Management and Development

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Job Family:

Product Development

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$144,480.00 - $216,720.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 31, 2025

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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