SVP, Pharmacy Relations New Remote-US

RxSense LLC; Northern (KY); Hybrid; USD 250,000 - 350,000; Full time

Job summary

RxSense LLC seeks a senior leader to set the standard for engaging, retaining, and expanding our pharmacy relationships across retail, mail, and specialty contracting. You will lead a small team of account and relationship managers and closely coordinate with pricing, contracting, and reconciliation teams to drive strategic growth.

This role offers exposure to RxSense executive leadership and industry stakeholders.

Qualifications

• Bachelor’s degree required; PharmD or MBA preferred.
• 8+ years in account management or partner relations in healthcare.
• Experience with retail pharmacy or pharmacy benefits.
• Proven leadership of client success teams.
• Strong senior-level communication with pharmacy stakeholders.
• Deep understanding of pharmacy benefits landscape and reimbursement pressures.

Responsibilities

• Proactively manage accounts with regular business reviews and performance reporting.
• Build trusted senior-level relationships with pharmacy partners.
• Align RxSense engagement with each partner’s objectives.
• Promote RxSense solutions across the portfolio to drive growth.
• Lead and develop the Pharmacy Relations team.
• Provide feedback to product and tech teams to inform new solutions.

Skills

Executive presence

Account management

Client success

Relationship management

Leadership

Strategic thinking

Education

Bachelor's degree

PharmD or MBA preferred

Job description

We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.

As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.

Position summary

The SVP of Pharmacy Relations sets the standard for how RxSense engages, retains, and grows its pharmacy relationships and brings consistency to how RxSense discount card brands and account managers serve our pharmacy clients. This role is responsible for partner retention, satisfaction, and organic growth across RxSense's portfolio of pharmacy relationships, and all facets of retail, mail and specialty contracting across all business segments (cash and funded).

You will lead a small team of account and relationship managers and partner closely with the pricing, contracting, and reconciliation teams who will continue to own those functions, so the SVP can focus on the relationship, the strategy, and the growth opportunity. This is a highly visible role with regular exposure to RxSense executive leadership and to senior leaders throughout the retail pharmacy industry.

Key responsibilities

Proactive account management

• Implement an engagement model with a proactive cadence of business reviews, strategic check-ins, and performance reporting for each assigned pharmacy partner.
• Build and maintain trusted, senior-level relationships with pharmacy partner stakeholders, serving as their primary advocate inside RxSense.

Strategic alignment

• Develop deep insight into each partner's business, market position, and long-term objectives, and ensure RxSense's engagement plan is aligned to them.
• Bring consistency across account managers, pharmacy clients, and RxSense brands (including SingleCare, ParamountRx, and Integris), so partners experience one coordinated RxSense rather than separate teams.

Growth and opportunity identification

• Aggressively and proactively promote the full RxSense solution set, including digital marketplace, GlobalBIN, brand affordability programs, and pricing sophistication, to address retail pharmacy challenges.
• Identify and pursue organic growth opportunities within existing accounts and clearly communicate the value RxSense already delivers so it is recognized and rewarded.

Team leadership

• Lead, coach, and develop a team of account and relationship managers, standardizing practices, tools, and reporting across the portfolio.

Feedback and innovation loop

• Establish a structured feedback loop from pharmacy partners back into RxSense's product and technology teams to inform new solutions.
• Partner cross-functionally with Product, Marketing, Operations, Underwriting and the pricing and contracting teams to deliver a seamless partner experience end to end.

What success looks like

A consistent and scalable engagement model in place across all assigned pharmacy partners.

Documented account plans and a regular business review cadence for every partner.

A high-functioning Pharmacy Relations team with clear roles, coaching, and standardized reporting.

At least one organic growth or expansion opportunity identified and advanced per major partner.

A working feedback channel from partners into RxSense's product roadmap.

Qualifications

• Bachelor's degree required; PharmD or MBA preferred.
• 8+ years of progressive experience in account management, client success, or partner relationship roles, ideally spanning retail pharmacy, pharmacy benefits, or a related healthcare setting.
• Experience within a retail pharmacy chain or pharmacy operations environment strongly preferred.
• Demonstrated success building or leading a client success or account management team, including hiring, coaching, and performance management.
• Track record of driving retention and organic growth within existing enterprise accounts.
• Strong executive presence, with the ability to build credibility and trust with senior pharmacy stakeholders.
• Solid understanding of the pharmacy benefits and retail pharmacy landscape, including the competitive and reimbursement pressures partners face.
• Excellent verbal, written, and presentation skills, with the judgment to navigate complex, multi-stakeholder relationships.

RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Aff… We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in RxSense’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.