SVP, Chief Operating Officer

Atlantic Health System; Morristown (NJ); On-site; USD 600,000 - 900,000; Full time

Job summary

Atlantic Health System is seeking a Chief Operating Officer for Morristown Medical Center to direct day-to-day operations across inpatient, outpatient, procedural and ancillary services.

In partnership with clinical leadership, the COO will drive patient flow, capacity management, safety culture, and continuous improvement using data-driven dashboards and KPIs, while collaborating with Finance on budget and capital planning to achieve financial performance goals.

Qualifications

• Minimum 10–15 years of progressive leadership experience in healthcare operations.
• Proven success in large, complex hospitals or academic medical centers.
• Experience in a tertiary or quaternary care environment preferred.
• Strong financial acumen and ability to drive efficiency and growth.

Responsibilities

• Direct day-to-day operations across inpatient, outpatient, procedural, and ancillary services.
• Lead initiatives to improve patient flow, throughput, access, and capacity management.
• Build culture of safety, reliability, and continuous improvement with data dashboards and KPIs.
• Collaborate with Finance on budget, capital planning, and resource allocation.
• Represent the hospital in system initiatives, committees, and external relationships.
• Partner with medical staff leadership to align clinical and operational priorities.

Skills

Healthcare operations leadership

Strategic planning

Financial management

Quality and safety

Team leadership

Data-driven decision making

Education

MBA / MHA / MBA/MD or equivalent

Job description

Responsibilities

The Chief Operating Officer is responsible for the overall day-to-day operations of Morristown Medical Center, directing activity across inpatient, outpatient, procedural, and ancillary services to ensure seamless coordination across all departments and service lines. The COO oversees clinical, ancillary and support functions as assigned, establishing operational priorities, performance expectations, and accountability structures that drive the medical center's performance on clinical quality, patient experience, team member engagement, growth, and financial results. Working in close partnership with clinical leadership, the COO leads initiatives that improve patient flow, throughput, access, and capacity management, while building a culture of safety, high reliability, and continuous improvement supported by data-driven operational dashboards and KPIs. The COO also partners with Finance on budget creation, capital planning, and resource allocation, and identifies opportunities to improve margins through growth, process improvement, and cost management, ensuring the hospital achieves its efficiency, productivity, and financial performance goals.

Role Specific Duties

Operational Leadership & Performance

• Direct daily operations across inpatient, outpatient, procedural, and ancillary services, ensuring seamless coordination across all departments and service lines.
• Oversee clinical, ancillary, and support functions as assigned, spanning a broad range of direct and matrix reporting relationships.
• Establish operational priorities, performance expectations, and accountability structures.
• Lead initiatives to improve patient flow, throughput, access, and capacity management.

Quality, Safety & Patient Experience

• Build a culture of safety, high reliability, and continuous improvement, supported by data-driven operational dashboards and KPIs.
• Partner with clinical leadership to achieve excellence in quality outcomes and patient safety metrics.
• Champion initiatives that improve patient experience across all care settings.
• Ensure compliance with all regulatory and accreditation standards.

Financial Stewardship

• Ensure efficiency, productivity, and financial performance goals are achieved across the medical center.
• Collaborate with Finance leadership on budget creation, capital planning, and resource allocation.
• Identify opportunities to improve margins through growth, process improvement, and cost management.

Strategic Execution & Innovation

• Lead execution of Atlantic Health's strategic initiatives within the medical center.
• Facilitate integration of new technologies, care models, and operational innovations.

Talent & Culture Leadership

• Provide leadership, direction, and development to senior operational leaders.
• Build a high-performing, collaborative leadership culture focused on accountability and results.
• Work closely with medical staff leadership to align clinical and operational priorities.
• Foster strong partnerships across the health system enterprise and represent the hospital in system initiatives, committees, and external relationships.

Experience and Professional Qualifications

• A minimum of 10-15 years of progressive leadership experience in healthcare operations.
• Demonstrated success in senior operational roles within large, complex hospitals or academic medical centers, preferably within a medium or large health system.
• A proven track record of top-decile performance.
• Experience in a tertiary or quaternary care environment is strongly preferred.

Skills and Competencies

• Comprehensive knowledge of hospital operations, clinical systems, and healthcare delivery models, paired with strong financial and operational acumen.
• A demonstrated ability to lead large-scale organizations through complex organizational change, with a track record of driving continuous improvement.
• Excellent communication and relationship management skills, with strong problem-solving and critical-thinking capabilities.
• The ability to synthesize and interpret large amounts of quality and financial data.
• A thorough understanding of the healthcare environment and applicable laws and regulations.
• A humble, servant-leader orientation, with the ability to engage all levels of the organization so the enterprise "wins" together.

Education

An advanced degree in health services, business administration, or related field (MBA, MHA, MBA/MD or equivalent) is required. A degree must be obtained through an accredited institution.