The Chief Operating Officer is responsible for the overall day-to-day operations of Morristown MedicalCenter, directing activity across inpatient, outpatient, procedural, and ancillary services to ensureseamless coordination across all departments and service lines. The COO oversees clinical, ancillary and support functions as assigned, establishing operational priorities, performance expectations, andaccountability structures that drive the medical center's performance on clinical quality, patient experience, team member engagement, growth, and financial results. Working in close partnership with clinical leadership, the COO leads initiatives that improve patient flow,throughput, access, and capacity management, while building a culture of safety, high reliability, andcontinuous improvement supported by data-driven operational dashboards and KPIs. The COO alsopartners with Finance on budget creation, capital planning, and resource allocation, and identifiesopportunities to improve margins through growth, process improvement, and cost management,ensuring the hospital achieves its efficiency, productivity, and financial performance goals.
Role Specific Duties
Operational Leadership & Performance
- Direct daily operations across inpatient, outpatient, procedural, and ancillary services, ensuringseamless coordination across all departments and service lines.
- Oversee clinical, ancillary, and support functions as assigned, spanning a broad range of directand matrix reporting relationships.
- Establish operational priorities, performance expectations, and accountability structures.
- Lead initiatives to improve patient flow, throughput, access, and capacity management.
Quality, Safety & Patient Experience
- Build a culture of safety, high reliability, and continuous improvement, supported by data-drivenoperational dashboards and KPIs.
- Partner with clinical leadership to achieve excellence in quality outcomes and patient safetymetrics.
- Champion initiatives that improve patient experience across all care settings.
- Ensure compliance with all regulatory and accreditation standards.
- Ensure efficiency, productivity, and financial performance goals are achieved across themedical center.
- Collaborate with Finance leadership on budget creation, capital planning, and resourceallocation.
- Identify opportunities to improve margins through growth, process improvement, and costmanagement.
Strategic Execution & Innovation
- Lead execution of Atlantic Health's strategic initiatives within the medical center.
- Facilitate integration of new technologies, care models, and operational innovations.
- Provide leadership, direction, and development to senior operational leaders.
- Build a high-performing, collaborative leadership culture focused on accountability and results.
- Work closely with medical staff leadership to align clinical and operational priorities.
- Foster strong partnerships across the health system enterprise and represent the hospital insystem initiatives, committees, and external relationships.
Qualifications
Experience and Professional Qualifications
- A minimum of 10-15 years of progressive leadership experience in healthcare operations.
- Demonstrated success in senior operational roles within large, complex hospitals or academicmedical centers, preferably within a medium or large health system.
- A proven track record of top-decile performance.
- Experience in a tertiary or quaternary care environment is strongly preferred.
Skills and Competencies
- Comprehensive knowledge of hospital operations, clinical systems, and healthcare deliverymodels, paired with strong financial and operational acumen.
- A demonstrated ability to lead large-scale organizations through complex organizationalchange, with a track record of driving continuous improvement.
- Excellent communication and relationship management skills, with strong problem-solving and critical-thinking capabilities.
- The ability to synthesize and interpret large amounts of quality and financial data.
- A thorough understanding of the healthcare environment and applicable laws and regulations.
- A humble, servant-leader orientation, with the ability to engage all levels of the organization sothe enterprise “wins” together.
Education
- An advanced degree in health services, business administration, or related field (MBA, MHA, MBA/MDor equivalent) is required. A degree must be obtained through an accredited institution.
About Us
At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Atlantic Health Morristown Medical Center, Morristown, NJ
- Atlantic Health Overlook Medical Center, Summit, NJ
- Atlantic Health Newton Medical Center, Newton, NJ
- Atlantic Health Chilton Medical Center, Pompton Plains, NJ
- Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
- Atlantic Health Goryeb Children's Hospital, Morristown, NJ
- Atlantic Health CentraState Healthcare System, Freehold, NJ
- Atlantic Medical Group
- Atlantic Visiting Nurse
- Atlantic Mobile Health
- Atlantic Rehabilitation
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
We have received awards and recognition forthe services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- Chosen for 17years by Fortune as one of the magazine’s“100 Best Companies to Work For.