SVP - Banking Services Department Manager - Commercial Lending Operations (Hybrid)

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 118,000 - 199,000; Full time

Job summary

Join a forward-thinking financial institution as a Senior Vice President in the Banking Services Department. This role involves managing multiple units within Commercial Lending Operations, driving strategy, and ensuring compliance with regulations. You will lead a team of over 50 employees, providing guidance and support while analyzing performance data to enhance operational efficiency. The ideal candidate will have extensive experience in banking, strong leadership skills, and a commitment to fostering a collaborative environment. This position offers a unique opportunity to make a significant impact in a dynamic organization that values community engagement and employee development.

Benefits

Medical Benefits

Retirement Plans

Paid Volunteer Time

Competitive Salary

Career Development Opportunities

Qualifications

• Minimum 13 years of experience, including 3 years in management.
• Strong knowledge of departmental systems and procedures.

Responsibilities

• Oversee daily activities and strategic planning of the department.
• Provide leadership and training to staff.
• Analyze data to assess department performance.

Skills

Customer Service Skills

Leadership

Strategic Planning

Data Analysis

Conflict Resolution

Education

13+ years of relevant work experience

3+ years of managerial experience

Tools

Spreadsheet Software

Word Processing Software

Presentation Software

Job description

SVP - Banking Services Department Manager - Commercial Lending Operations (Hybrid) page is loaded

SVP - Banking Services Department Manager - Commercial Lending Operations (Hybrid)

Apply remote type Hybrid Position locations Buffalo, NY time type Full time posted on Posted 12 Days Ago job requisition id R74965

Overview:

Manages activities within more than one major department within Commercial Lending Operations. Manages 50+ FTEs and two or more manager-level direct reports. Drives strategy of the assigned department and contributes to strategy of the assigned area.

Primary Responsibilities:

• Oversee daily activities and ongoing strategic planning of a department within Commercial Lending Operations, ensuring quality standards are maintained in accordance with Bank, Division and Department policy and all activities of the department are completed in compliance with defined processes and regulations.

• Work with senior management within Banking Services and has input to the overall strategic planning of the Division.

• Provide leadership, guidance, feedback and training to staff.

• Oversee compilation of month-end data for department activities managed for distribution to and decision-making by senior management. Understand drivers of the assigned business and address issues with assigned staff and/or management promptly.

• Interact routinely with senior management of Banking Services to discuss and set business objectives for assigned department.

• Evaluate department processes, procedures and policies routinely and approve changes to increase operational efficiency of departments managed to maximize resources and minimize expenditures.

• Analyze data in assessing department performance and opportunities for improvement. Escalate potential risks to senior management.

• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Scope of Responsibilities:

The position manages multiple units within a Department of Banking Services with a significant amount of complexity and risk exposure and acts independently in managing this.

Education and Experience Required:

• A combined minimum of 13 years’ higher education and/or relevant work experience, inclusive of a minimum of 3 years' managerial experience

• Excellent customer service skills

• Prior experience using tact and diplomacy

• Strong knowledge of pertinent spreadsheet, word processing and presentation software as required within unit managed

Education and Experience Preferred:

• Experience leading large commercial loan system projects (AFSVision or AFS Level III expertise preferred)

• Excellent verbal and written communication skills

• Strong knowledge of departmental systems, documents and procedures

• Proven experience to motivate a team and handle conflict without alienating others

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $118,945.80 - $198,243.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

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Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. ViewM&T’s Human Capital Report to learn more.

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M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.