Sustainability Solutions CSM: Growth & Data-Driven Success

Conservice; Logan, Northern (UT, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Conservice is seeking a Customer Success Manager for its Sustainability Solutions (S2) Account Management team in Utah. You will own client relationships, drive value with benchmarking services, ESG data handling, and cross‑functional collaboration to deliver on commitments and improve products.

Responsibilities include coordinating with clients and internal teams, ensuring timely deliverables, and expanding offerings like Energy Star certifications. Equal opportunity employer.

Qualifications

• Bachelor’s degree preferred in engineering, sciences, sustainability or business.
• Interest/experience in sustainability initiatives preferred.
• Experience with Salesforce and Energy Star Portfolio Manager preferred.
• Experience finding and fixing errors in complex data sets across platforms.
• Background in handling building data for ESG reporting.
• 2-3 years in account management, sales or customer success.
• Certifications related to customer success management or industry expertise.
• Strong communication, problem-solving, analytics, project management, and customer-centric mindset.

Responsibilities

• Own the relationship with management companies to address benchmarking and data management.
• Drive growth of benchmarking services including Energy Star Certifications and the BPS product.
• Problem-solve with clients and internal stakeholders daily.
• Ensure deliverables are met within established timelines.
• Coordinate with clients and internal teams to complete work packages.
• Communicate with leadership to determine resources needed.

Skills

Account management

Customer success

Communication

Problem-solving

Analytical skills

Project management

Customer-centric mindset

Education

Bachelor’s Degree

Tools

Salesforce

Energy Star Portfolio Manager

Job description

Conservice is seeking a Customer Success Manager for its Sustainability Solutions (S2) Account Management team in Utah. You will own client relationships, drive value with benchmarking services, ESG data handling, and cross‑functional collaboration to deliver on commitments and improve products.

Responsibilities include coordinating with clients and internal teams, ensuring timely deliverables, and expanding offerings like Energy Star certifications. Equal opportunity employer.