Sustainability-Driven Production Support Technician

Cascades Inc.; City of Niagara Falls (NY); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

Employer-contributed retirement plan

Profit sharing

Employee Assistance Program

Paid time off

Sick leave

Job summary

Cascades Inc. is hiring a Support Technician in Niagara Falls.

This full-time role features a starting hourly wage and a path to higher earnings within the first year, with comprehensive benefits and a focus on safety and continuous improvement. You will work on the floor with production teams, performing daily support tasks, following SOPs, and helping maintain a clean, safe, efficient environment on site at Greenpac Mill.

Qualifications

• 1 year of industrial or manufacturing experience required.
• Forklift certification preferred or ability to obtain.
• Ability to lift up to 50 pounds in a physically demanding environment.
• Safety-focused mindset and ability to work around heavy equipment, noise, and heat.
• Strong work ethic, reliability, and ability to work independently or in a team.

Responsibilities

• Assist operations teams with daily production and support activities.
• Follow SOPs and work instructions to maintain quality and safety.
• Keep work areas clean and organized per mill standards.
• Remove scrap and waste from production areas.
• Support maintenance with cleaning and non-technical tasks.
• Assist multiple departments as needed to meet operational goals.
• Work overtime, rotating shifts, weekends, and holidays as required.

Skills

Industrial experience

Teamwork

Safety awareness

Adaptability

Education

High school diploma or GED

Tools

Forklift certification

Job description

Cascades Inc. is hiring a Support Technician in Niagara Falls.

This full-time role features a starting hourly wage and a path to higher earnings within the first year, with comprehensive benefits and a focus on safety and continuous improvement. You will work on the floor with production teams, performing daily support tasks, following SOPs, and helping maintain a clean, safe, efficient environment on site at Greenpac Mill.