Support Technician — Safety‑First Manufacturing Career

Cascades; City of Niagara Falls (NY); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Competitive wages and benefits

Full benefits package

Profit sharing

Employee share purchase program

Paid time off

Career development

Safety-focused environment

Sustainability focus

Job summary

Cascades in Niagara Falls is seeking a dedicated Support Technician to join our Greenpac Mill team. This full-time role supports daily production on the shop floor, maintains safety standards, and helps manage waste and housekeeping in a fast-paced environment.

Applicants should have at least 1 year in manufacturing, a high school diploma or GED, and forklift certification or the ability to obtain it. The job requires physical work, lifting up to 50 pounds, and may involve overtime, weekends,

Qualifications

• At least 1 year of industrial or manufacturing experience is required.
• High school diploma or GED preferred.
• Forklift certification or ability to obtain certification.
• Ability to lift up to 50 pounds and work in a physically demanding environment.
• Ability to work safely around heavy equipment, moving machinery, noise and heat.

Responsibilities

• Assist operations teams with daily production and support activities.
• Follow all SOPs and work instructions.
• Maintain a clean and organized work environment per mill standards.
• Remove scrap, broke, and waste from production areas.
• Assist with plant cleaning, sweeping and debris removal.
• Support recycling and waste management processes.
• Assist maintenance with equipment cleaning and other non-technical tasks.
• Support various departments as operational needs arise.
• Perform general labor duties to support mill operations.
• Work overtime, rotating shifts, weekends, and holidays as required.

Skills

Industrial experience

Forklift certification

Teamwork

Safety awareness

Education

High school diploma or GED

Job description

Cascades in Niagara Falls is seeking a dedicated Support Technician to join our Greenpac Mill team. This full-time role supports daily production on the shop floor, maintains safety standards, and helps manage waste and housekeeping in a fast-paced environment.

Applicants should have at least 1 year in manufacturing, a high school diploma or GED, and forklift certification or the ability to obtain it. The job requires physical work, lifting up to 50 pounds, and may involve overtime, weekends,