Survivor Benefits Specialist I

State of Alaska; Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

State of Alaska seeks a Retirement and Benefits Specialist 1 to support the Survivor Unit Team in processing death benefits for multiple retirement systems. The role assists spouses or beneficiaries of recently deceased members with monetary and health benefits, under supervision.

The position emphasizes customer service, flexibility, and strong KSAs to ensure accurate, timely processing. The department focuses on delivering excellent service to its member community from the sixth-floor

Qualifications

• Combination of education and/or experience providing competencies in KSAs as described.
• Education, licenses, certifications and related duties to support competencies.

Responsibilities

• Assist survivors in receiving death benefits for PERS, TRS, JRS, NGNMRS, EPORS, the Defined Contributions Plans, SBS and DCP.
• Support spouse or beneficiary of a deceased member under supervision.
• Interpret and apply retirement and benefits rules and regulations.

Skills

Customer service

Flexibility

Reading comprehension

Analytical thinking

Arithmetic

Computer skills

Oral and written communication

Reasoning

Education

Post-secondary education or equivalent

Tools

Databases

Automated systems

Microsoft Office

Job description

State of Alaska seeks a Retirement and Benefits Specialist 1 to support the Survivor Unit Team in processing death benefits for multiple retirement systems. The role assists spouses or beneficiaries of recently deceased members with monetary and health benefits, under supervision.

The position emphasizes customer service, flexibility, and strong KSAs to ensure accurate, timely processing. The department focuses on delivering excellent service to its member community from the sixth-floor