Survivor Benefits and Life Insurance Specialist

Maine-Public-Employees-Retirement-System-; Augusta (ME); On-site; USD 49,000 - 51,000; Full time

Benefits offered by this job

13 Paid Holidays

Health Insurance

Dental Insurance (fully paid)

Vision Care

Employer Paid Life Insurance

Deferred Compensation Plan

Tuition Reimbursement

Parental leave

Generous Vacation and Sick Leave

Job summary

MainePERS is seeking a Survivor Services Account Representative to support the administration of group life insurance and survivor benefits for Maine’s public employees, retirees, and their beneficiaries. The ideal candidate will enjoy helping people, researching information, solving problems, and ensuring the details are right.

You will answer questions, apply statutes and regulations, determine eligibility and benefits, and process life insurance and survivor benefit transactions accurately

Qualifications

• High school diploma or equivalent plus four (4) years of related responsible work experience demonstrating strong customer service, communication, attention to detail, and accuracy in reviewing financial and written information, as well as familiarity with basic accounting principles.
• Practical experience using basic computer applications.

Responsibilities

• Research and respond to member, beneficiary, benefit recipient, and employer inquiries regarding group life insurance, survivor benefits, eligibility, claims, and benefit processing.
• Determine life insurance eligibility and insurance status at retirement and at the time of a participant's death.
• Review and determine the benefits available to beneficiaries of group life insurance participants and deceased members.
• Serve as an account representative to assigned employers by reviewing premium billing for accuracy, investigating discrepancies, and providing ongoing technical assistance and support.
• Communicate with benefit recipients and their representatives regarding ongoing survivor benefits and group life insurance benefits.

Skills

Customer service

Communication

Attention to detail

Research

Regulations interpretation

Education

High school diploma or equivalent

Associate degree preferred

Tools

Basic computer applications

Job description

MainePERS is seeking a Survivor Services Account Representative to support the administration of group life insurance and survivor benefits for Maine’s public employees, retirees, and their beneficiaries. The ideal candidate will enjoy helping people, researching information, solving problems, and ensuring the details are right.

You will answer questions, apply statutes and regulations, determine eligibility and benefits, and process life insurance and survivor benefit transactions accurately