Survey Interviewer (Field & In-Person)

Guidesoft, Inc.; Madison (WI); On-site; USD 28,000 - 34,000; Full time

Job summary

Knowledge Services seeks a contract, full-time Assessment Interviewer to conduct phone and in-person surveys across Wisconsin. You will schedule interviews, explain the survey, and travel to participant locations as needed, ensuring timely data collection in a compliant manner.

The role emphasizes professionalism, empathy, and strong communication while handling sensitive information. Training and travel per diem are provided for approximately six months.

Qualifications

• Must be professional with strong customer service.
• Organized, proactive, accurate, detail-oriented.
• Self-starter who adapts to a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality.
• Reliable transportation to travel up to 1 hour.

Responsibilities

• Make phone calls to complete surveys and schedule interviews.
• Provide timely reporting of data collected and protect privacy.
• Ensure data integrity and accurate reporting.
• Coordinate with Project Coordinator and deliver data promptly.
• Deliver excellent customer service to participants.
• Conduct interviews professionally and on schedule.
• Visit locations to conduct interviews and document data.

Skills

Professionalism

Empathy

Enthusiasm

Technical literacy

Communication

Tools

MS Office Suite

Job description

Knowledge Services seeks a contract, full-time Assessment Interviewer to conduct phone and in-person surveys across Wisconsin. You will schedule interviews, explain the survey, and travel to participant locations as needed, ensuring timely data collection in a compliant manner.

The role emphasizes professionalism, empathy, and strong communication while handling sensitive information. Training and travel per diem are provided for approximately six months.