Surveillance Technician - Primm Valley Casino Resorts

terribleherbst; Primm (NV); On-site; USD 48,000 - 72,000; Full time

Job summary

Primm Valley Casino Resorts is seeking a Surveillance Technician to install, maintain and troubleshoot security cameras, DVR/NVRs, and related gear at our Primm property. You will ensure continuous coverage and system integrity across surveillance networks.

The role requires hands-on maintenance, camera alignment, network cabling, and the ability to work with vendors and internal teams to resolve issues promptly.

Qualifications

• Basic surveillance knowledge including CCTV and IP cameras.
• Understanding of computers, networking and low voltage systems.
• Ability to troubleshoot surveillance equipment and recording systems.
• Ability to install, adjust, and replace cameras and cabling.
• Ability to use basic hand tools, power tools, ladders, and testers.
• Ability to follow preventative maintenance schedules and procedures.

Responsibilities

• Install, maintain, troubleshoot, repair, test, and replace cameras and DVR/NVR systems.
• Adjust, focus, and align cameras for optimal image quality and coverage.
• Inspect surveillance equipment for proper operation and cleanliness.
• Develop and maintain a preventative maintenance program for surveillance gear.
• Document maintenance, repairs, and system issues; coordinate with vendors as needed.
• Respond to malfunctions and support system installations or upgrades.

Skills

CCTV knowledge

IP cameras

Video surveillance

Networking basics

Low voltage systems

Electronic equipment

Troubleshooting

Cabling

Power supplies

Recording systems

Preventative maintenance

Tools usage

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Surveillance Technician is responsible for the installation, maintenance, troubleshooting, repair, testing, and reliability of surveillance equipment and systems throughout Primm Valley Casino Resorts. This position ensures surveillance cameras, recording devices, monitors, video storage systems, cabling, networking components, and related equipment remain fully operational and provide continuous coverage to support the property's security, safety, regulatory, and investigative functions.

The Surveillance Technician takes a proactive approach to identifying and correcting equipment deficiencies before they impact surveillance operations. This position works closely with Surveillance personnel, management, Information Technology, Facilities, and outside vendors as needed while maintaining the highest standards of confidentiality, security, professionalism, and system integrity.

Essential Duties and Responsibilities:

• Install, maintain, troubleshoot, repair, test, and replace surveillance cameras, DVR/NVR systems, monitors, video storage equipment, power supplies, and related surveillance equipment.
• Install, adjust, focus, align, and replace surveillance cameras to ensure optimal image quality, positioning, and coverage.
• Conduct routine inspections of surveillance equipment to verify proper operation, image clarity, positioning, connectivity, and functionality.
• Develop, implement, and maintain a preventative maintenance program for surveillance cameras and related equipment.
• Clean, inspect, and test surveillance cameras and equipment to maintain optimal image quality and operational readiness.
• Identify and correct issues such as dirty lenses, obstructed camera views, damaged equipment, loose mounting hardware, poor image quality, power failures, connectivity issues, and cabling problems.
• Proactively identify equipment deficiencies and take corrective action before they result in reduced or interrupted surveillance coverage.
• Troubleshoot cameras, monitors, cabling, power supplies, networking components, recording systems, video management systems, and other surveillance-related equipment.
• Install, terminate, test, label, document, and troubleshoot network and CAT cabling.
• Assist with basic network connectivity and configuration issues affecting surveillance systems.
• Diagnose equipment failures and determine whether repairs can be completed internally or require vendor support or escalation.
• Coordinate with vendors and service providers regarding equipment repairs, system maintenance, installations, upgrades, and technical support.
• Maintain surveillance equipment rooms, storage areas, workspaces, tools, and related areas in a clean, organized, secure, and professional manner.
• Maintain accurate records of preventative maintenance, repairs, equipment replacements, troubleshooting activities, inventory, and system issues.
• Communicate equipment deficiencies, system concerns, maintenance needs, and operational issues to Surveillance personnel and management in a timely manner.
• Respond promptly to equipment malfunctions, system failures, and urgent surveillance-related issues.
• Support surveillance system installations, upgrades, expansions, and other technical projects as assigned.
• Follow all company policies, safety procedures, security protocols, and applicable gaming and regulatory requirements.
• Maintain strict confidentiality regarding surveillance operations, investigations, recordings, security systems, and department activities.
• Protect the integrity, security, and confidentiality of surveillance equipment, systems, recordings, and related information.
• Perform other duties as assigned.
• May be required to work flexible schedules, including evenings, weekends, holidays, and on call assignments based on business needs.

Required Qualifications:

• Basic Surveillance Technician Requirements
• Basic knowledge of CCTV, IP cameras, video surveillance, and related security systems.
• General understanding of computers, networking, low voltage systems, and electronic equipment.
• Demonstrated ability to troubleshoot cameras, monitors, cabling, power supplies, recording systems, and related surveillance equipment.
• Ability to install, adjust, focus, align, and replace surveillance cameras as required.
• Ability to install, terminate, test, label, and troubleshoot network and CAT cabling.
• Ability to safely use basic hand tools, power tools, ladders, lifts, cable testers, and other diagnostic equipment.
• Ability to identify equipment problems, determine appropriate corrective action, and recognize when vendor support or escalation is necessary.
• Ability to develop, follow, and maintain preventative maintenance schedules and procedures.
• Ability to inspect, clean, test, and maintain surveillance cameras and equipment to ensure optimal image quality and operational