Surveillance Technician: Gaming Security & IT

Derby City Gaming & Hotel; Louisville (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Derby City Gaming & Hotel in Louisville, KY seeks a Surveillance Technician to support the Surveillance Department. The role involves setting up cameras, switches, servers, and related hardware, and installing company-approved software and web applications.

The technician will program devices, review live feeds, analyze video, and document procedures while staying current on gaming laws and company policies. Excellent communication and reliability are essential.

Qualifications

• 1-2 years of experience as a Surveillance/ IT Technician or degree in related field or equivalent.
• Ability to obtain a valid Racing License.

Responsibilities

• Sets up new hardware such as cameras, switches, servers, etc.
• Installs and troubleshoots company approved software and web applications
• Programming cameras, switches, servers, computers, etc.
• Provides quality problem resolution and process demonstration to the Surveillance Team.
• Educates users to reduce reoccurring issues by offering solutions to problems in a proactive way.
• Effectively and efficiently reviews all cameras as well as recording decks to analyze video and determine the validity of reports and/or investigative reviews.
• Maintains familiarity with gaming law, regulations, company policies and procedures.
• Diligently monitors all company assets as well as monitoring all employees for procedural violations.
• Maintains up-to-date working knowledge of procedures and policies for all departments.
• Maintains storage of media reviewed for investigative results and photographical purposes.
• Creates and maintains technical documentation.

Skills

Oral communication

Written communication

Responsibility

Surveillance/IT awareness

Education

Degree in related field

Experience as Surveillance/ IT Technician

Job description

Derby City Gaming & Hotel in Louisville, KY seeks a Surveillance Technician to support the Surveillance Department. The role involves setting up cameras, switches, servers, and related hardware, and installing company-approved software and web applications.

The technician will program devices, review live feeds, analyze video, and document procedures while staying current on gaming laws and company policies. Excellent communication and reliability are essential.