Surveillance Systems Technician: CCTV, Access Control & CAD

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Ultipro is seeking a Surveillance Technician to maintain CCTV, CATV, CAD and related electronic systems in casino environments. The role focuses on installations, preventive maintenance and rapid troubleshooting to uphold security and guest experience.

Responsibilities include responding to equipment malfunctions, supporting low voltage system work, and ensuring compliance with gaming regulations. A high school diploma is required, with background checks and drug testing as part of employment.

Qualifications

• Requires high school diploma or GED.
• Experience in electronics or casino surveillance preferred.
• Knowledge of CCTV, CATV, multimedia, and access control.
• Must pass pre-employment drug test and background check.
• GILA WAY knowledge: greet, interact, listen, appreciate.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Resolves equipment malfunctions as documented and in compliance with the state gaming compact.
• Carries out departmental low voltage system installations, including but not limited to: CCTV, CATV/Multimedia, staging and lighting, access control, two-way communications, CAD, and other electronic equipment.
• Ensures guest safety and provides excellent guest service when installing surveillance equipment at casino locations.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills

Guest service

Telephone etiquette

Interpersonal communication

Team collaboration

Electrical/electronics

CCTV systems

CAD

Access control

Two-way communications

Troubleshooting

Education

High School Diploma or GED

Tools

CAD software

Job description

Ultipro is seeking a Surveillance Technician to maintain CCTV, CATV, CAD and related electronic systems in casino environments. The role focuses on installations, preventive maintenance and rapid troubleshooting to uphold security and guest experience.

Responsibilities include responding to equipment malfunctions, supporting low voltage system work, and ensuring compliance with gaming regulations. A high school diploma is required, with background checks and drug testing as part of employment.