Surveillance Supervisor

Avi-Resort-and-Casin; Laughlin Township (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Avi Resort and Casino in Laughlin, NV is seeking a Surveillance Operator to manage day-to-day operations and supervise assigned activities in the Surveillance department. You will ensure daily operations meet guest expectations and respond to escalations.

Requires two years of Casino Surveillance experience, solid CCTV system knowledge, a high school diploma, and ability to work unsupervised. Open to a full-time role with an exempt status.

Qualifications

• Two years of Casino Surveillance experience.
• Working knowledge of Closed Circuit Television (CCTV) systems.
• Ability to work unsupervised and maintain integrity.

Responsibilities

• Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff.
• Ensure reports and logs are compiled accurately by Surveillance Operators.
• Provide outstanding customer service to guests and team members; respond to escalations.
• Performs other duties as assigned.

Skills

Interpersonal skills

Problem solving

Attention to detail

Education

High School Diploma or equivalent

Tools

CCTV system knowledge

Job description

About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances.

All applicants are considered on the basis of their ability to do the job without regard to individual race, religion, color, sex, age, national origin, political affiliation or physical, mental or emotional disabilities or veteran status. All statements contained herein are true to the best of my knowledge. I understand that misrepresentation, omission of facts or falsification of the application will render the application void, or if hired, may result in immediate termination of employment.

Summary

Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Surveillance department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.

Essential Functions and Responsibilities

• Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned.
• Ensures proper reports and logs are being compiled accurately by Surveillance Operators.
• Demonstrate a positive, helpful attitude toward customers and fellow team members. Show a genuine enthusiasm for working in the hospitality/casino industry and/or working with the public.
• Provide outstanding customer service in a timely manner to both guests and fellow team members.
• Performs other duties as assigned.

Position Requirements

Qualifications

• Must have two years of Casino Surveillance experience.
• Must have working knowledge of all components of Closed Circuit Television (CCTV) system.
• High School Diploma or equivalent
• Must be at least 21 years of age.
• Ability to work unsupervised.
• Ability to certify the completion of a job or task.
• Ability to behave with integrity at all times.
• Ability to solve practical problems and deal with varying situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Must be able to work with positive and negative numbers
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming

Physical Requirements

• Required to sit for long periods of time.
• Use hands to hold tools and/or equipment required for position.
• Lift or carry up to ten (10) pounds.
• Reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment Potential Conditions

The work environment is characterized as an office setting, where computers and standard office equipment will be supplied and used as a part of the job. The noise level in the work environment is usually moderate. The immediate work environment is smoke free; however a smoking environment does exist in the building.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Number of Openings 1

Position Status Full Time

Exempt/Non-Exempt Exempt

Open Date 9/8/2026

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

Surveillance Operator in Laughlin, NV