Surveillance Dual Rate Agent/Technician

Bally's Corporation; Evansville, Northern (IN, KY); Hybrid; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Employee assistance program

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Corporation in Evansville, IN is seeking a surveillance professional to monitor casino activities, report incidents, and support security operations. You will work with the Security Department to safeguard customers, staff and assets in a 24/7 environment.

The role requires High School or better, and preferred experience in casino security and surveillance. Regular hours, with the potential for shift leadership responsibilities, are offered along with industry benefits.

Qualifications

• High School or better required.
• Experience in Casino Industry preferred.
• Experience in Security/Surveillance preferred.
• Confidentiality and discretion essential.

Responsibilities

• Monitor CCTV and report illegal or unusual activity.
• Prepare and file daily activity and incident reports.
• Coordinate with Security to protect customers and assets.
• Enforce company service standards and procedures.
• Supervise surveillance operations during shifts when needed.

Skills

Detail Oriented

Time Management

Critical Thinking

Communication

Confidentiality

Education

High School or better

Job description

• Perform specific surveillance duties in accordance with established procedures, to protect the integrity of the company’s operations, as well as the security and well-being of customers, employees, and company assets
• Report all illegal and/or unusual activities to the Supervisor
• Operate all surveillance equipment, including, but not limited to, the network system, monitors, computers, and cameras as assigned. Use of spreadsheets, databases, word processing programs required
• Observe report and record all daily casino and land-based activity using closed circuit television monitors to identify illegal or unusual activities occurring on property
• Work in partnership with the Security Department to ensure protection of customers, employees and company funds and assets
• Prepare and complete all daily activity reports and incident reports as required and directed by Surveillance Management
• Perform all duties and follow all instructions assigned by Surveillance Management
• Safeguard all confidential information and maintain department confidentiality
• Must be able to sit in a quiet environment for extended periods of time
• Must be able to visualize distance, color, depth perception and adjust focus
• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
• Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
• Must be able to work in an environment with secondhand smoke and loud noises
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Implements all approved procedures
• Will provide guidance and procedural training to operators when required
• May periodically fill the role of a Lead when required
• Will supervise activities related to surveillance of all gaming operations
• Reviews and supervises daily activities, reports and all related reports and prepares shift reports for the Director of Surveillance
• Will provide supervision for designated shift

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Employee assistance program
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range:

Hourly $17.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Skills

Preferred

Detail Oriented

Advanced

Time Management

Advanced

Critical thinking

Advanced

Communication

Advanced

Confidentiality

Expert

Education

Required

High School or better.

Experience

Preferred

Experience in Casino Industry

Experience in Security/Surveillance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.