Surveillance Operator

Golden Nugget Hotel and Casino Lake Tahoe; Stateline (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Multiple benefit plans to suit yourNe

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work enviro m-

Job summary

Golden Nugget Hotel and Casino Lake Tahoe is seeking a Surveillance Operator to monitor all gaming areas, ensure compliance with Nevada regulations and internal policies, and deliver professional guest service aligned with K.E.E.P. standards.

The role requires reviewing video footage, generating incident reports, and working with Surveillance Management to maintain safety and integrity across the property. Candidates should possess strong analytical and communication skills, the ability to

Qualifications

• Experience in surveillance or security operations preferred.
• Must be able to obtain Nevada Gaming Registration.
• Must be at least 21 years of age and able to work on-site in Nevada.

Responsibilities

• Monitor hotel and casino operations to ensure compliance with state regulations and internal policies.
• Review video footage as needed and document findings.
• Generate detailed written reports on incidents that occur on property.
• Perform duties assigned by Surveillance Management.

Skills

Analytical skills

Problem solving

Administrative skills

Multi-tasking

Organization

Prioritization

Interpersonal communication

Fluent English

Confidentiality

Knowledge of table games

Nevada gaming regulations

Nevada Gaming Registration

Minimum age 21

Job description

Overview

The Surveillance Operator monitors all gaming areas to ensure compliance with GCB regulations and all internal policies and procedures. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Responsible for continually monitoring the hotel and casino operations to ensure adherence to the state regulations, in-house internal controls and company policies and procedures.
• Review video footage as needed.
• Generate detailed written reports or follow-up reports on incidents that occur on property.
• Perform any and all job-related duties as directed by Surveillance Management.

Qualifications

• To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent and articulate in English.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Ability to maintain confidentiality of sensitive information.
• Knowledge of all table games.
• Knowledge of gaming minimum internal casino standards, local jurisdictional gaming laws and Nevada Revised Statues.
• Must be able to obtain a Nevada Gaming Registration.
• Minimum age requirement is 21.
• PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

EDUCATION And/or EXPERIENCE

Previous surveillance experience preferred.

Mathematical Skills

Basic math skills.

Language Skills

Must be able to speak and understand English.

Physical Demands

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

Work Environment

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Tipped Position

This position does not earn tips

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities