Surveillance Shift Lead - Casino Security & Ops

Live! Casino & Hotel; Hanover (MD); On-site; USD 51,273 - 70,721; Full time

Benefits offered by this job

Comprehensive health benefits

On-site Wellness center

Tuition Reimbursement

Paid Time Off

Annual merit-based pay increases

Discretionary bonuses

Free parking

Discounts on food/entertainment

Employee discounts

Job summary

Live! Casino & Hotel in Maryland is seeking a Surveillance Shift Manager to lead the Surveillance team, supervise daily shift operations, and ensure the highest standards of security and regulatory compliance around the clock.

You will oversee CCTV and alarm monitoring, manage staffing across shifts, and collaborate with managers to safeguard assets and maintain a trusted gaming environment.

Qualifications

• Two year associate or technical degree or equivalent work experience.
• Four to eight years’ experience in table games and casino surveillance.
• Flexibility with work schedule; extended hours may be required.
• Must be able to obtain/maintain required Maryland license.

Responsibilities

• Supervises a team of Surveillance Supervisors, Operators and/or Technicians on an assigned shift.
• Oversees monitoring and operations of CCTV and alarm systems.
• Manages staff scheduling and maintains staffing levels across all shifts.
• Protects casino assets and enforces internal controls for safety and security.
• Reviews department actions and processes with Manager.
• Monitors department logistics and compiles relevant reports.
• Meets with departmental management as needed.
• Other duties as assigned.

Skills

Analytical thinking

Problem solving

Concentration

Time management

Flexible shifts

Education

Associate degree

Tools

CCTV systems

Job description

Live! Casino & Hotel in Maryland is seeking a Surveillance Shift Manager to lead the Surveillance team, supervise daily shift operations, and ensure the highest standards of security and regulatory compliance around the clock.

You will oversee CCTV and alarm monitoring, manage staffing across shifts, and collaborate with managers to safeguard assets and maintain a trusted gaming environment.