Surveillance Shift Lead - Casino Ops & Training

Bally's Interactive; Atlantic (IA); On-site; USD 38,572 - 45,460; Full time

Job summary

Bally's Interactive is seeking a Surveillance Officer to monitor casino operations and protect guests and employees. The role uses CCTV systems to detect violations and ensures accurate incident reporting.

Responsibilities include supervising the surveillance shift when the supervisor is away, training staff, maintaining confidentiality, and coordinating with security and regulatory requirements to uphold safety and integrity of the property.

Responsibilities

• May perform duties of a Surveillance Officer.
• Observes activities of casino guests and employees.
• Monitors all casino operations via CCTV for criminal activity or violations of NJ regulations and company policies and procedures.
• Records and documents activities where appropriate and report the activities to appropriate officials.
• Monitors property alarms and communicates effectively with responding parties.
• Completes detailed incident reports and daily logs.
• Responsible for daily operations of surveillance shift, in absence of shift supervisor
• Assists with training and mentoring of surveillance staff.
• Promotes positive public relations.
• Handles sensitive information and maintains confidentiality.
• Performs other duties as assigned.

Job description

Bally's Interactive is seeking a Surveillance Officer to monitor casino operations and protect guests and employees. The role uses CCTV systems to detect violations and ensures accurate incident reporting.

Responsibilities include supervising the surveillance shift when the supervisor is away, training staff, maintaining confidentiality, and coordinating with security and regulatory requirements to uphold safety and integrity of the property.