SURVEILLANCE OPERATOR TRAINEE

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

Hollywood Casino at Greektown in Detroit is seeking candidates for the Surveillance Operator training program. You’ll learn to monitor video feeds, detect illegal activity, and ensure compliance with company policies and state gaming laws, preparing you for a frontline security role.

The position emphasizes accurate logging, testimony in court when needed, and maintaining confidentiality while supporting a safe and enjoyable guest experience at our Detroit property.

Qualifications

• Must be able to follow surveillance procedures and comply with gaming laws.
• Strong communication skills, both written and verbal.
• Ability to remember and recognize individuals for security purposes.
• Maintaining confidentiality of sensitive information is essential.

Responsibilities

• Observe activity on video monitor and detect illegal activity.
• Change tapes in VCR.
• Maintain accurate and complete logs.
• Make clear and usable video tapes.
• Testify in court.
• Enforce all gaming laws and regulations.
• Enforce all company policies and procedures.
• Other job related duties as assigned.

Skills

Observation skills

Communication skills

Memory/recognition

Confidentiality

Tools

Video surveillance equipment

Video switching

Video tape recorders

Computers

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Responsible for successful completion of the Surveillance Operator training program. Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures. Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations.

• Observe activity on video monitor and detect illegal activity.
• Change tapes in VCR.
• Maintain accurate and complete logs.
• Make clear and usable video tapes.
• Testify in court.
• Enforce all gaming laws and regulations.
• Enforce all company policies and procedures.
• Other job related duties as assigned.

BRING US YOUR BEST.

• Knowledge of Casino Games.
• Knowledge of the: Computers, Video Switching, and Video Tape Recorders.
• Ability to remember and recognize individuals.
• Excellent oral and written communication skills.
• Knowledge of Michigan Gaming Laws and Regulations.
• Ability to maintain confidentiality of sensitive information.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer