Surveillance Operator - Surveillance

165 Hard Rock Casino Northern Indiana, LLC; Indiana (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Benefits may vary with employment状态

Job summary

165 Hard Rock Casino Northern Indiana, LLC is seeking a Surveillance Technician to monitor the casino floor, parking areas, and back-of-house spaces using advanced video and electronic systems, while delivering excellent guest relations. The role requires attention to detail, ability to document events, and adherence to gaming regulations.

A high school diploma and security experience are preferred; background checks and drug screening are required.

Qualifications

• High school diploma or equivalent required or preferred.
• Minimum of 1 year in a security or gaming-related role preferred.
• Strong analytical, observational and communication skills.

Responsibilities

• Observe and monitor casino floor, parking areas, and back-of-house spaces.
• Record events and maintain logs per procedures.
• Ensure compliance with federal, state, and Indiana Gaming Commission regulations.
• Assist in emergency response coordination.
• Identify and report irregularities or procedural variances.

Skills

Analytical thinking

Observational skills

Interpersonal communication

Team coordination

Education

High school diploma or equivalent

Tools

Computer applications

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY

The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.

Record events in table games, slots, cage, hard count, soft count.

Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.

Perform duties in compliance with company standards and gaming regulations.

Assist in the coordination and resolution of emergency situations.

Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management.

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.

Responsible for cleaning and sanitizing work and public spaces.

Perform all other related and compatible duties as assigned.

Perform work regularly and adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred.

Analytical, observational, organizational, interpersonal and communication skills.

Casino Surveillance or related surveillance experience is an asset.

20/20 corrected vision is required.

ADDITIONAL REQUIREMENTS

(Licenses, Certifications, Testing, etc.):

Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.

Must successfully pass background check.

Must successfully pass drug screening.

Must be twenty-one (21) years of age.

Must be able to work holidays and weekends, as well as flexible shifts.

Prior experience in the Gaming industry a plus.

KNOWLEDGE OF

Knowledge of computer applications.

Must be able to use a computer and operate efficiently.

ABILITY TO

Must be able to work overtime and or change shifts on short notice.

Must be able to get along with co-workers and work in a team environment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!