Surveillance Operator - Surveillance

Hard Rock Hotel & Casino Atlantic City; Atlantic City (NJ); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life

Accident

Pet Legal

401K with match

Paid Time Off

Holiday Pay

Free Meals

Free Uniforms

Free Parking

Discretionary annual bonus

Résumé du poste

Hard Rock Hotel & Casino Atlantic City is seeking Surveillance Operators to monitor casino operations daily, ensuring the security and integrity of assets, staff and patrons. Responsibilities include routine surveillance on the gaming floor, identifying potential issues, documenting reviews and logs, assisting in emergencies, and discreetly notifying managers of concerns.

You will support the company's mission and perform related duties as assigned.

Qualifications

• A minimum of one (1) year or more in a Security or gaming-related role (Cage, Slot, Table Games or Audit).
• Analytical, observational, organizational, interpersonal and communication skills.
• Knowledge of computer applications and systems.

Responsabilités

• Routine surveillance of the gaming floor identifying potential problems and assets protection.
• Note and log observations; prepare reports that can be used in legal matters.
• Assist in coordinating and resolving emergency situations.
• Notify managers discreetly of concerns and observations related to responsible gaming.
• Perform other duties as assigned and align with company values.

Connaissances

Security experience

Observational skills

Communication skills

Analytical skills

Outils

Computer basics

Description du poste

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.

• Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
• attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
• Assist in the coordination and resolution of emergency situations.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Performs all other related and compatible duties as assigned.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Other duties as assigned.

Qualifications

• A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).
• Analytical, observational, organizational, interpersonal and communication skills.
• Knowledge of computer applications.
• Casino Surveillance or related surveillance experience an asset
• Currently hold or be able to obtain a CER issued by the NJ Casino Control Commission

Benefits Include

• Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay rate $20.00 an hour