Surveillance Operator

Golden Nugget Las Vegas; Lake Charles (LA); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

401K

Paid Time Off

Employee discounts on dining and hotels

Job summary

A premier entertainment venue in Lake Charles is seeking a Surveillance Operator to ensure a safe environment for guests and employees. Key responsibilities include monitoring casino activities, ensuring compliance with gaming regulations, and providing exceptional guest service. The ideal candidate should have at least one year of surveillance experience and be prepared to work flexible hours. This role offers competitive pay ranging from $15.00 to $16.00 per hour, and various benefits including paid time off and employee discounts.

Qualifications

• At least one year of surveillance experience required.
• Must obtain a gaming license when necessary.
• Candidate must be at least 21 years old.

Responsibilities

• Deliver positive and professional guest service.
• Enforce gaming regulations and company policies.
• Monitor and report on casino activities and incidents.

Skills

Surveillance experience

Problem-solving

Attention to detail

Job description

Surveillance Operator

Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Overview

Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
• Exercise good judgment in solving problems and resolution of guest issues
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
• Read, interpret, and analyze security reports and other company documents daily.
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
• Monitor incidents resulting in loss and investigate to determine the source of the loss
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
• Overall surveillance- monitoring of all Casino activities
• Monitoring all games- noting any suspicious activity
• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Qualifications

• One year or more of surveillance experience
• Have or are able to obtain any gaming license that may be required
• Must be at least 21 years of age

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

USD $15.00 - USD $16.00 /Hr.

This position does not earn tips.