Surveillance Operator - Philadelphia

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health coverage

Free life insurance

Free short and long-term disability

Retirement savings with company match

Generous bonus structure

Annual pay increases

Leadership skills development programs

Tuition reimbursement

Free parking

Free food and discounted meals

Exclusive discounts on travel and services

Job summary

Live! Casino & Hotel Philadelphia is seeking a Surveillance Operator to monitor and protect casino assets. Your role will involve observing activities throughout the property via CCTV, ensuring safety and compliance with gaming regulations.

The ideal candidate will have a high school diploma, knowledge of CCTV equipment, and excellent customer service skills. This position offers comprehensive health coverage, retirement savings, and discounts on services.

Qualifications

• Must comply with all state gaming regulations, including obtaining a license.

Responsibilities

• Monitor all guest and team member activities for safety and security.
• Document incidents and report suspicious activities.
• Operate CCTV equipment and monitor feeds.

Skills

Knowledge of CCTV equipment

Knowledge of computers

English reading/writing skills

Excellent customer service skills

Education

High school diploma or equivalent

Job description

Why We Need Your Talents

If you enjoy working behind the scenes and have interests in the casino industry, surveillance may be the perfect fit. We are looking for a Surveillance Operator to observe and protect casino assets via CCTV.

As the eyes of the casino

You will be responsible for monitoring all guests and team member activities throughout the property to ensure safety and security. Whether it’s count rooms or jackpot winners, you’ll see it all in surveillance and will play a vital role in maintaining the operations of all departments.

Where You'll Make an Impact

• Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed‑circuit television system for criminal activities and/or violation of the PGCB as well as company policies and procedures.
• Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guests and employees.
• Operate monitor room equipment.
• Complete proper reports and documentation as needed.
• Assist in training in CCTV equipment and alarms.
• Other duties as assigned.

Skills You'll Need To Succeed

• Knowledge of CCTV equipment recommended.
• Knowledge of computers.
• Must be able to read/write in the English language.
• Excellent customer service skills.

A Few Must Haves

• High school diploma or equivalent.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full‑time and part‑time Team Members and their eligible dependents.
• Free Basic Life Insurance.
• Free Short Term & Long‑Term Disability.
• Retirement Savings with Company Match.
• Generous Bonus Structure.
• Annual Merit/Goal Based Pay Increases.
• Leadership Skills Development & Mentorship Programs.
• Tuition Reimbursement.
• Free parking.
• Free food and discounted meals.
• Exclusive Discounts on Travel, Services, Goods and Entertainment.

Physical Requirements

• Must be able to sit for long periods of time.
• Must be able to work in a confined space with low lighting.
• Must be able to lift and/or carry up to 30lbs.
• Must have excellent vision and hearing.
• Must be able to grasp, handle, and reach with hands and fingers.
• Stand and walk 30% of the time.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.