Gaming Surveillance Operator - MGM Grand

MGM Resorts International; Las Vegas (NV); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel, F&B, retail and partner-disount

Free meals in employee dining room

Free parking

Health & Income Protection

Professional development & volunteer机会

Job summary

Gambling surveillance operator position at MGM Resorts International in Las Vegas, NV. You will monitor CCTV/VMS, observe gaming operations, and document incidents to protect gaming integrity. Requires familiarity with table games and poker, plus experience in surveillance and flexible shifts.

Join a team dedicated to compliance and security, with access to employee benefits and ongoing professional development. The role emphasizes confidentiality and coordination with authorities as needed.

Qualifications

• Must have familiarity with casino Table Games and Poker rules, procedures and payouts.
• Previous experience in Surveillance or strong knowledge of casino gaming operations is preferred.
• Flexible availability to work day, swing, and graveyard shifts.

Responsibilities

• Monitor CCTV and VMS to identify suspicious activity, gaming irregularities, and violations.
• Oversee casino operations across Table Games, Cage, Count Room, Slots, Poker, and Race & Sportsbook for compliance.
• Review footage and prepare written incident reports; cooperate with Gaming Authority and law enforcement as needed.
• Operate facial recognition, license plate recognition, and access control systems as applicable.
• Evaluate players for advantage play, game protection, and suspicious activity using software tools.

Skills

Table games knowledge

Poker knowledge

Surveillance experience

Shift flexibility

Tools

CCTV systems

Facial recognition software

License plate recognition

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Gaming Surveillance Operator, you will monitor casino gaming activities to help protect the integrity of gaming operations, identify suspicious activity, and ensure compliance with established gaming regulations and procedures. You will utilize surveillance technology to observe, investigate, and document gaming-related incidents while collaborating with Security, Casino Operations, and other departments.

THE STARTING RATE:

$24

THE DAY-TO-DAY:

• Utilize CCTV technology and VMS equipment to monitor and identify suspicious activity, gaming irregularities, and potential violations of established procedures

• Monitor casino operations and personnel, including but not limited to Table Games, Casino Cage, Count Room, Slots, Poker, and Race & Sportsbook, to ensure compliance with applicable laws, gaming regulations, and established policies and procedures

• Review recorded surveillance footage to investigate incidents, disputes, procedure errors, risk management issues, theft, guest complaints and unusual gaming activity and complete required written reports regarding specific incidents

• Monitor and operate facial recognition software, license plate recognition systems, panic alarm systems and access control systems as applicable

• Perform evaluations of casino players for advantage play, game protection and suspicious activities through live observation, review and by using various game evaluation software or programs

• Cooperate with the local Gaming Authority and coordinate with and assist other law enforcement agencies as necessary

• Maintain current knowledge of gaming regulations, game rules, and company policies and procedures while ensuring strict confidentiality of Surveillance operations and sensitive information

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age

• Familiarity with casino Table Games and Poker, including game rules, betting procedures, and payouts

• Previous experience in Surveillance or a strong working knowledge of casino gaming operations

• Flexible availability to work various shifts, including day, swing, and graveyard shifts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

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