Surveillance Operator - Greensburg

Live! Casino & Hotel Maryland; Greensburg (Westmoreland County); On-site; USD 22,000 - 33,000; Full time

Job summary

Live! Casino & Hotel Maryland is seeking a Surveillance Operator to monitor the casino floor and protect assets using CCTV. You will observe activities, report incidents, and assist in training staff on CCTV systems.

Responsibilities include monitoring guest and team member movements, ensuring safety, operating monitor room equipment, and completing reports. Must have 1–3 years in security and be able to obtain a gaming license; strong English and customer service skills are essential.

Qualifications

• Must obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
• Must be able to read/write in English.
• Excellent customer service skills.
• One to three years’ experience in security and/or surveillance.

Responsibilities

• Observe all activities of guests and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violations of the State Gaming Agency regulations as well as company policies and procedures.
• Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guests and employees.
• Operate monitor room equipment.
• Complete proper reports and documentation as needed.
• Assist in training in CCTV equipment and alarms.
• Other duties as assigned

Skills

CCTV systems

Computer literacy

English proficiency

Customer service

Job description

Why We Need Your Talents:

The Surveillance Operator is accountable to observe and protect casino assets via CCTV.

Overview

Why We Need Your Talents:

The Surveillance Operator is accountable to observe and protect casino assets via CCTV.

Responsibilities

Where You'll Make an Impact:

• Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violation of the State Gaming Agency regulations as well as company policies and procedures.
• Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
• Operate monitor room equipment.
• Complete proper reports and documentation as needed.
• Assist in training in CCTV equipment and alarms.
• Other duties as assigned

Skills To Help You Succeed

• Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
• Knowledge of computers and CCTV equipment.
• Must be able to read/write in the English language.
• Excellent customer service skills.

Qualifications

Must-Haves:

• One (1) to three (3)- years’ experience in security and/or surveillance.

Physical Requirements

• Must be able to sit for long periods of time.
• Must be able to work in a confined space with low lighting.
• Must be able to lift and/or carry up to 30lbs.
• Must have excellent vision and hearing.
• Must be able to grasp, handle, and reach with hands and fingers.
• Stand and walk 30% of the time.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.