Surveillance Operator - Day

The Post Oak; Biloxi (MS); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work culture

Employee discounts on dining, retail,

Community volunteer opportunities

Job summary

The Post Oak in Biloxi, MS seeks a Surveillance Operator to maintain a safe, welcoming environment for guests and team members while protecting assets. You will monitor casino activities, assess incidents, and prepare detailed reports reflecting findings.

Responsibilities include crafting investigations when needed, enforcing gaming regulations and company policies, and providing professional guest service with discretion and integrity.

Qualifications

• Experience in surveillance, security, or loss prevention preferred.
• Must be 21+ years old.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
• Exercise good judgment in solving problems and resolution of guest issues
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
• Read, interpret, and analyze security reports and other company documents daily
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
• Monitor incidents resulting in loss and investigate to determine the source of the loss
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
• Overall surveillance - monitoring of all Casino activities
• Monitoring all games - noting any suspicious activity
• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Skills

Surveillance experience

Problem solving

Judgment

Job description

Overview

The Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees

• Exercise good judgment in solving problems and resolution of guest issues

• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations

• Read, interpret, and analyze security reports and other company documents daily

• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings

• Monitor incidents resulting in loss and investigate to determine the source of the loss

• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary

• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic

• Overall surveillance - monitoring of all Casino activities

• Monitoring all games - noting any suspicious activity

• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Qualifications

• Preferred experience in one or more of the following fields: Surveillance, Retail loss prevention, Security, Law enforcement, Risk Management.
• Have or are able to obtain any gaming license that may be required
• Must be at least 21 years of age

What we offer you:

• Multiple benefit plans to suit your needs

• Paid Time Off

• 401K

• Opportunities for advancement

• Positive and respectful work environment where diversity is valued

• Generous employee discounts on dining, retail, amusements, and hotels

• Community volunteer opportunities

Disclaimer:

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Pay Range

USD $17.50 - USD $17.50 /Hr.

Tipped Position

This position does not earn tips