Surveillance Operator

Golden Nugget Laughlin; Laughlin (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

401K

Opportunities for advancement

Employee discounts on dining, retail, 

Hotels

Community volunteer opportunities

Job summary

Golden Nugget Laughlin is seeking a Surveillance Operator to ensure a safe, friendly environment while protecting assets. Responsibilities include monitoring casino activity, investigating incidents, and reporting findings with discretion and accuracy.

The role requires vigilance, strong judgment, and adherence to regulatory requirements, with a flexible schedule including nights and weekends as needed. A licensing requirement may apply and the candidate must be 21 or older.

Qualifications

• One year or more of surveillance experience.
• Have or are able to obtain any gaming license that may be required.
• Must be at least 21 years of age.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
• Exercise good judgment in solving problems and resolution of guest issues
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
• Read, interpret, and analyze security reports and other company documents daily
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
• Monitor incidents resulting in loss and investigate to determine the source of the loss
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
• Overall surveillance - monitoring of all Casino activities
• Monitoring all games - noting any suspicious activity
• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Skills

Surveillance experience

Problem solving

Read and interpret security reports

Knowledge of gaming regulations

Job description

Overview

The Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
• Exercise good judgment in solving problems and resolution of guest issues
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
• Read, interpret, and analyze security reports and other company documents daily
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
• Monitor incidents resulting in loss and investigate to determine the source of the loss
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
• Overall surveillance - monitoring of all Casino activities
• Monitoring all games - noting any suspicious activity
• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Qualifications

• One year or more of surveillance experience
• Have or are able to obtain any gaming license that may be required
• Must be at least 21 years of age

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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Tipped Position

This position does not earn tips