Surveillance Operator

Grand Falls Casino & Golf Resort; Larchwood Township (IA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Profit sharing

Job summary

Grand Falls Casino & Golf Resort is seeking a full-time Surveillance Officer to monitor the casino floor via CCTV and uphold asset protection standards. You will report to Surveillance Shift Managers or the Director and ensure regulatory compliance and consistent safety across all areas.

The role requires obtaining IRGC license certifications provided by the company, with a schedule on swing shifts and a base hourly rate of $19 plus a $1.50 premium and profit sharing.

Qualifications

• Must obtain IRGC license certifications (provided by Grand Falls).

Responsibilities

• Continuously monitor CCTV to scrutinize activities and protect company assets.
• Provide exceptional guest service to all customers.
• Complete necessary paperwork accurately and in a timely manner.
• Support other Managers/Directors and Executives with information related to asset protection.

Skills

CCTV monitoring

Security operations

Asset protection

Guest service

Job description

To conduct continuous surveillance of all areas of the casino via floor surveillance and use of the CCTV system as directed by Surveillance Shift Managers or the Director in compliance with IRGC, departmental and company regulations.

Essential Functions

• Provide exceptional guest service to all customers.
• Supports other Managers/Directors, and Executives with assistance and information relating to the protection of assets in their respective departments, as well as fellow Operators in the performance of their duties.
• To continuously monitor CCTV, closely scrutinizing all activities within camera range to ensure the protection of company assets.
• Accurately and quickly perform duties as assigned.
• Complete necessary paperwork accurately and in a timely manner.
• Must maintain skills through review and self-study.
• Complete any other task that may be assigned by Surveillance Shift Managers or the Director to the best of their ability.

Required

• Must be able to obtain all required certifications IRGC license (provided by Grand Falls).

Schedule

Full time - Swing Shift

$19.00 base hourly rate Plus $1.50 premium hourly rate +profit sharing

Grand Falls Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.