Surveillance Operator - Swing shift and Grave shift

Grand Falls Casino & Golf Resort®; Larchwood Township (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading casino and resort in Iowa is seeking a dedicated security personnel to monitor all areas using CCTV systems. The ideal candidate will provide exceptional guest service while ensuring the protection of assets. Candidates must exhibit strong surveillance skills and the ability to complete paperwork accurately. Swing and overnight shifts are available. Join a dynamic team in enhancing the safety and experience of our guests.

Qualifications

• Ability to conduct continuous surveillance using CCTV.
• Exceptional customer service skills required.
• Must complete paperwork accurately and on time.

Responsibilities

• Monitor all areas of the casino for security.
• Provide support to department managers as needed.
• Ensure compliance with company regulations.

Skills

Continuous surveillance

CCTV monitoring

Guest service

Job description

Requirements

• To conduct continuous surveillance of all areas of the casino via floor surveillance and use of the CCTV system as directed by Surveillance Shift Managers or the Director in compliance with IRGC, departmental and company regulations.
• Provide exceptional guest service to all customers.
• Supports other Managers/Directors, and Executives with assistance and information relating to the protection of assets in their respective departments, as well as fellow Operators in the performance of their duties.
• To continuously monitor CCTV, closely scrutinizing all activities within camera range to ensure the protection of company assets.
• Accurately and quickly perform duties as assigned.
• Complete necessary paperwork accurately and in a timely manner.
• Must maintain skills through review and self-study.
• Complete any other task that may be assigned by Surveillance Shift Managers or the Director to the best of their ability.

Swing and Overnight shifts available

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