SURVEILLANCE OPERATOR

Caesars Entertainment; Elgin (IL); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & DI

401(k)

Paid Time Off

Education Assistance

Team Member Discounts

Job summary

Caesars Entertainment is seeking a Surveillance Operator to monitor casino and property operations using surveillance technology in Elgin, Illinois. The role focuses on protecting guests, team members and assets while maintaining discreet, professional conduct.

Responsibilities include operating surveillance systems, documenting observations, and responding calmly to crises. The position requires English proficiency, a high school diploma or GED, and the ability to work in a fast-paced

Qualifications

• Must be at least 21 years old.
• High school diploma or GED required.
• Ability to read, write and speak in English.
• Ability to develop and maintain guest relations.
• Ability to establish and maintain effective working relationships with management, staff, co-workers and guests.
• Maintain confidentiality of sensitive information.

Responsibilities

• Operate all surveillance equipment.
• Make independent and sound judgments within policy and procedures.
• Monitor asset protection for the casino and guests.
• Monitor security protection for guests and property.
• Monitor tables, slots, poker, cage and count room activities.
• Monitor non-gaming areas, including exterior perimeters.
• Complete written logs of activities during the shift.
• Prepare written observation and policy violation reports.
• Respond calmly in a crisis and stressful situation.
• Keep duties discreet and confidential.
• Perform all other tasks as assigned in the future.

Skills

Guest relations

Teamwork

English proficiency

Discretion

Education

High school diploma or GED

Tools

Surveillance equipment

Job description

Job Summary

A Surveillance Operator is responsible for observing casino and property operations using surveillance technology to protect the company, team members, guests and assets.

Responsibilities

• Operate all surveillance equipment.
• Make independent and sound judgment decisions within proper policy and procedures.
• Monitor asset protection for the casino and guests.
• Monitor security protection for guests, pavilion and casino property.
• Monitor tables, slot operations, poker tables, cage and count room activities.
• Monitor non‑gaming areas, including exterior perimeters.
• Complete written logs of activities during the shift.
• Prepare written observation and policy violation reports.
• Respond calmly in a crisis and stressful situation.
• Keep duties discreet and confidential.
• Perform all other tasks that may be assigned in the future.

Qualifications

• Must be minimally 21 years old.
• Prior Table Games knowledge or surveillance experience preferred.
• High school diploma or GED required.
• Ability to read, write and speak in English.
• Skill in developing and maintaining guest relations.
• Ability to establish and maintain an effective working relationship with management, staff, co‑workers and guests.
• Can work in a stressful, high volume, energetic atmosphere.
• Team oriented; enjoys working with and assisting people.
• Maintain confidentiality of sensitive information.
• Understand commands, questions and instructions from supervisors and co‑workers.
• Work flexible shifts.
• Must be able to sit for prolonged periods of time in close proximity to fellow employees.
• Work area is subject to variable temperatures.
• Be multi‑task oriented.
• Requires eye/hand coordination and manual dexterity.
• Ability to distinguish letters and symbols; requires use of basic math.
• Requires the use of telephone and radio.
• Requires normal vision and hearing range.
• Understands and complies with policies and procedures, job description and other instructions.

Salary & Benefits

Salary Range: $22–$24 per hour (Depending on experience).

• Medical, Dental, Vision, Life & Disability Insurance
• 401(k)
• Paid Time Off
• Education Assistance
• Team Member Discounts

Disclaimer

These statements describe the general nature and level of work being performed in this position. They are not an exhaustive list of all responsibilities, duties and skills required. The Company reserves the right to make changes to the job description whenever necessary.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual’s religious beliefs or practices.

Equal Employment Opportunity

Caesars Entertainment is an Equal Opportunity Employer. The Company will not discriminate against any employee or applicant based upon race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Background Screening

As part of the onboarding process, candidates will be required to complete a background check. Pre‑employment drug testing is mandatory for any role operating a motor vehicle, facilities and/or engineering, lifeguards, pilots, security and surveillance roles.