Surveillance Operator

Caesars Entertainment; Black Hawk (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Caesars Entertainment in Colorado is seeking a Surveillance Operator to monitor casino and property operations using video surveillance to support safe, secure, and well-run activities.

You will complete training, observe table games and gaming activities, monitor slots and cage/count room operations, and document observations with logs and reports. The role requires flexibility to work nights, weekends, holidays, and overtime.

Qualifications

• Strong verbal and written communication skills.
• Ability to write neat, clear, and legible reports and maintain accurate written logs.
• Willingness and ability to work flexible schedules, including nights, weekends, holidays, and overtime.

Responsibilities

• Observe casino and property operations using video surveillance technology to help maintain a safe, secure, and well-regulated environment for guests, team members, and company assets.
• After completing required training, demonstrate knowledge and proficiency in monitoring all table games and gaming activities.
• Monitor slot operations to identify irregular activity, ensure compliance with procedures, and protect company assets.
• Observe cage, vault, and count room activities to support accuracy, security, and regulatory compliance.
• Monitor non-gaming areas of the property, including public spaces and back-of-house areas, to promote safety and security.
• Complete accurate written logs detailing surveillance observations and activities during each shift.
• Prepare clear, timely written reports documenting observations, incidents, and potential policy or procedural violations.
• Perform all other duties as assigned in support of the Surveillance department and property operations.

Skills

Verbal communication

Written communication

Attention to detail

Multitasking

Discretion

Teamwork

Job description

Job Description

The Surveillance Operator uses video technology to support safe, secure, and well-run casino and property operations, helping protect our guests, team members, and company assets. Starting Pay: $22.00

Job Description

The Surveillance Operator uses video technology to support safe, secure, and well-run casino and property operations, helping protect our guests, team members, and company assets. Starting Pay: $22.00

Responsibilities

• Observe casino and property operations using video surveillance technology to help maintain a safe, secure, and well-regulated environment for guests, team members, and company assets.


• After completing required training, demonstrate knowledge and proficiency in monitoring all table games and gaming activities.


• Monitor slot operations to identify irregular activity, ensure compliance with procedures, and protect company assets.


• Observe cage, vault, and count room activities to support accuracy, security, and regulatory compliance.


• Monitor non-gaming areas of the property, including public spaces and back-of-house areas, to promote safety and security.


• Complete accurate written logs detailing surveillance observations and activities during each shift.


• Prepare clear, timely written reports documenting observations, incidents, and potential policy or procedural violations.


• Perform all other duties as assigned in support of the Surveillance department and property operations.

Qualifications

• Strong verbal and written communication skills, with the ability to clearly convey information and observations.


• Ability to write neat, clear, and legible reports and maintain accurate written logs.


• Ability to remain seated for extended periods of time while working in close proximity to other team members and effectively multitask in a monitoring environment.


• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.


• Willingness and ability to work flexible schedules, including nights, weekends, holidays, and overtime as required.


• Ability to follow company policies, procedures, and regulatory requirements at all times .


• Ability to work independently while also collaborating effectively with a team.


• Prior military, security, or law enforcement experience is preferred; computer handling experience is helpful.


• Must be at least 21 years of age.


• Ability to obtain and maintain Colorado Support Gaming License.

Additional Requirements

• Ability to respond calmly and effectively to stressful or emergency situations.


• Ability to compose clear, accurate, and professional reports.


• Ability to maintain focus while observing detailed activities for extended periods.


• Ability to manage multiple tasks in close working quarters with other team members.


• Ability to operate surveillance equipment including monitors, switches, computers, controllers, and cameras.


• Ability to work overtime or adjust shifts on short notice.