SURVEILLANCE OFFICER I

Mountaineer Casino; New Cumberland (Cumberland County); On-site; USD 34,000 - 52,000; Full time

Job summary

Mountaineer Casino is seeking a Surveillance Monitor responsible for video monitoring of all vital areas within the resort, ensuring compliance with gaming rules and safety.

The role requires strong communication, ability to work with others, and availability for all shifts; candidates must pass background checks and obtain WV licenses. Attention to detail and accurate daily logging are essential components of the job.

Qualifications

• Must have excellent communication skills.
• Working knowledge of Computers and MS Office.
• Ability to work with others as a team in an efficient manner.
• Available to work all shifts.
• Must be at least 21 years old.
• Must pass a background investigation and obtain WV Racing License.
• Must obtain and maintain a Level 2 Table Game License through the WV Lottery.

Responsibilities

• Monitor all table games for dealer and customer compliance with the rules of the various table games in operation.
• Monitor the activities of slot operations, cage, vault and count room.
• Monitor non-gaming areas of Mountaineer Casino ex. EDR, hallways, parking lots, barns, etc.
• Complete typed daily logs of activities during the shift.
• Prepare typed observation and policy violation reports.
• All other duties as assigned.

Skills

Excellent communication

Team player

Available for all shifts

21+ years old

Education

High School Diploma

Tools

MS Office

Job description

SUMMARY

Responsible for the video monitoring of all vital areas within the confines of the Resort.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• After training must be knowledgeable and proficient in all table games
• Monitor all table games for dealer and customer compliance with the rules of the various table games in operation.
• Monitor the activities of slot operations, cage, vault and count room.
• Monitor non-gaming areas of Mountaineer Casino ex. EDR, hallways, parking lots, barns, etc.
• Will complete typed daily logs of activities during the shift.
• Will prepare typed observation and policy violation reports
• All other duties as assigned.

REPORTING LINE

You will report directly to the Director Surveillance then to the VP/GM.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• Working knowledge of Computers and MS Office.
• The ability to work with others as a team in an efficient manner.
• You will need to be available to work all shifts.
• You must be at least 21 years old.
• Any applicant who has a family member employed by Mountaineer in a money handling assignment will not be considered for this position
• You also must be able to pass a background investigation and obtain and maintain a WV Racing License.
• You must be able to obtain and maintain a Level 2 Table Game License through the WV Lottery.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent is preferred but not necessary. Prior Security/Surveillance experience is helpful but not necessary.

PHYSICAL DEMANDS

You will need to be able to sit for prolonged periods of time in close proximity to fellow employees and be multi-tasked oriented. The ability to push, pull, kneel, twist, carry and lift up to 25 lbs.

WORK ENVIRONMENT

Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.