Surveillance Operator

Churchill Downs Incorporated; Greenville (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Churchill Downs Incorporated in Mississippi currently seeks a surveillance team member responsible for monitoring casino activity from the surveillance room and across public areas. You will observe, document, and report on irregularities while maintaining logs and equipment checks.

The role requires at least a high school diploma and 2+ years in surveillance with CCTV experience. Familiarity with gaming regulations and strong attention to detail are essential for success in this environment.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years’ experience in surveillance with knowledge of CCTV systems.
• Ability to read, analyze, and interpret common documentation.
• Knowledge of Mississippi Gaming Commission rules and internal controls.

Responsibilities

• Sits in surveillance room and observes action in the casino, count room areas, restaurants, hotel common areas, entertainment complex and any other public areas of the property.
• Arrives sufficiently early for briefing; checks equipment functions on a regular basis; maintain daily shift log.
• Notifies supervisor of suspicious activity or procedure violations.
• Observes all areas of casino, hotel and public areas for procedural infractions and criminal activity.
• Maintains familiarity with Mississippi Gaming Commission rules and regulations; documents and archives footage.

Skills

Surveillance

CCTV systems

Analytical skills

Written communication

Problem solving

Education

High school diploma or equivalent

Tools

CCTV systems

Job description

Select how often (in days) to receive an alert:

At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

JOB SUMMARY

Sits in surveillance room and observes action in the casino, count room areas, restaurants, hotel common areas, entertainment complex and any other public areas of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Arrives sufficiently early for briefing;
• Checks equipment functions on a regular basis; Maintain daily shift log;
• Notifies supervisor of suspicious activity or procedure violations;
• Observes all areas of casino, hotel and public areas for procedural infractions and criminal activity;
• Knows all gaming procedures, slot, etc.;
• Detects, document and record suspect activities within the casino, casino cage, slots, and count room areas; as well as archive footage pertain to casino incidents.
• Maintains familiarity with Mississippi Gaming Commission rules and regulations, Internal Controls, company policies and procedures;
• Performs close watch as assigned;
• Handles other duties as required;
• Maintains a low profile in all areas of the casino;
• Avoids over-familiarity with casino personnel.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

Ability to read, analyze, and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties. Must have ability to define problems, collect data, establish facts, and draw valid conclusions; Ability to interpret an extensive variety of instructions and deal with several variables.

EDUCATION AND EXPERIENCE

High school diploma or equivalent.

Minimum 2 years’ experience in surveillance with knowledge of CCTV systems. Knowledge of principles and processes for providing customer service; To perform their job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, while performing the duties of this job. The team member is regularly required to sit and talk. The team member is also frequently required to stand, walk, and reach with arms and hands. The team member will also be required to climb or balance, stoop, kneel, crouch, or crawl in high spaces to complete their tasks and must have the ability to lift at least 50 pounds.

The work environment consists of very demanding surroundings with a low noise level, while in the Surveillance Room.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.