Surveillance Observer

ViziRecruiter,LLC.; Colorado; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Benefits Insurance package effective Day 1

$700 Referral Bonus Program

Discounted Casino bus tickets

Discounted RTD EcoPass

Monthly hot meal from Leadership Team

20% discount for Starbucks and all food outlets

Education reimbursement program

Career development opportunities

Education reimbursement

Career development opportunities

Job summary

A leading entertainment company is seeking a Surveillance Team Member in Colorado. This role involves maintaining surveillance watch, recording irregular activities, and ensuring compliance with Gaming regulations. Ideal candidates will have good interpersonal skills, a high school diploma, and the ability to sustain confidentiality. The position offers comprehensive benefits, including medical coverage and an education reimbursement program. Flexible scheduling is required, including nights and weekends.

Qualifications

• Preferred 0 to 1 year of Gaming Casino Surveillance experience.
• Ability to pass a basic surveillance aptitude test gauging math skill.
• Must be detail-oriented and highly organized.
• Must be able to work a flexible schedule including nights, weekends, holidays.
• Excellent attention to detail and organizational skills.

Responsibilities

• Maintain surveillance watch in all areas and activities.
• Record any irregular activities as required.
• Video surveillance of customers and employees in gaming areas.
• Report violations of Gaming policies and safety concerns.
• Maintain knowledge of Gaming Regulations and company procedures.
• Maintain knowledge of Gaming Regulations and company policies.
• Adhere to department procedures and company policies.
• Work on special projects as assigned by Surveillance Management.
• Maintain confidentiality regarding company matters.
• Be flexible with schedule including nights, weekends, holidays, and fluctuating days off.

Skills

Gaming Casino Surveillance experience

Good interpersonal skills

Knowledge of casino games and operations

Organizational skills

Ability to work collaboratively

Flexibility

Education

High school diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Position is open until filled.

Benefits

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short‑Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Maintain surveillance watch in all areas and activities.
• Record any irregular activities as required.
• Video surveillance of the activities of customers and employees in all gaming and money handling areas.
• Report (verbally and in writing) any violations of Gaming, company policies and procedures, and any safety concerns to the appropriate supervisor or manager.
• Report and offer solutions to any area of vulnerability to loss from internal or external sources.
• Maintain thorough knowledge of Gaming Regulations, company policies and other department procedures.
• Maintain compliance with department procedures and company policies.
• Work on special projects as needed assigned by Surveillance Management.
• Maintain strict confidence regarding company matters.
• Adhere to established policies and procedures regarding customer service standards.
• Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

Requirements

• Gaming Casino Surveillance experience preferred (0 to 1 year)
• Must pass a basic surveillance aptitude test gauging math skill.
• Good interpersonal skills.
• Thorough knowledge of casino games and casino operations preferred.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Vision correctable to 20/20 with normal color acuity.
• Must be able to sit or stand for prolonged periods of time.
• High school diploma or equivalent.
• MUST be able to obtain/maintain Colorado Support Gaming license: https://sbg.colorado.gov/gaming-support-license