Surveillance Manager

Wind River Hotel & Casino; Riverton (WY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan with 4% match

Employer Paid Basic Life Insurance

Employer Paid Short Term Disability

Employer Paid Long Term Disability

Delta Dental and VSP Vision Insurances

Job summary

Wind River Hotel & Casino in Riverton, WY is seeking a Surveillance Director to oversee the Surveillance Department, ensure compliance with internal controls, and coordinate with the Northern Arapaho Gaming Agency. The role directs daily operations, trains staff, and monitors all gaming activity using live and recorded feeds.

Strong communication, budgeting and software skills are essential. The position requires managing records, operating surveillance equipment, and being available for all

Qualifications

• Must demonstrate US work authorization during employment verification.
• Must pass a background investigation.
• Must pass a pre-employment drug test.
• Wyoming Driver's License valid.
• Must obtain and maintain a Gaming License.

Responsibilities

• Maintains regular communication with NAGA and Casino Management to correct internal controls violations or security concerns.
• Directs daily operations of the Surveillance Department.
• Assists in development of gaming policies and procedures.
• Supervises Surveillance Technician/Surveillance Agent activities.
• Monitors gaming activities via live, recorded, and personal observations.
• Operates surveillance equipment and control systems.
• Prepares and maintains detailed, factual records and logs.
• Willing to work shifts, weekends, and holidays; on-call as needed.

Skills

Effective communication

Presentation skills

Budgeting knowledge

Analytical skills

Organizational skills

Time management

People supervision

Written and verbal communication

MS Office proficiency

Google platform proficiency

Tools

Microsoft Office

Google Platform

Job description

Wind River Hotel Casino
Riverton, WY 82501, USA

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains regular and open communication with the Northern Arapaho Gaming Agency 0NAGA) and Casino Management to correct potential internal controls violations or security concerns within the gaming operation.
• Available to directly answer any questions concerning specific incidents.
• Directs daily operations of the Surveillance Department.
• Assists in the development of existing and new gaming policies and procedures.
• Supervises the activities of the surveillance department ensuring that all areas of concern or noncompliance are corrected or resolved.
• Responsible for training, scheduling, and supervising Surveillance Technician/Surveillance Agent.
• Monitoring and inspection of gaming activities through the live, recorded, and personal observations.
• Utilizes complex surveillance equipment. Operates monitors, DVRs, PTZ cameras, computer hardware and software, and surveillance control systems.
• Prepares and maintains detailed, factual, accurate records and logs.
• Willing and able to work any shifts including splits, evenings, weekends, and holidays according to operational hours and needs. Will be on-call at all times.
• Knowledgeable of gaming enterprise policies, procedurs, and internal controls.
• Ability to inform and communicate orally and in writing adverse and challenging situations.
• Ability to process effectively, to learn new materials, to identify and define problems and make decisions.

Key Skills/Special Skills:

• Ability of effective communication and presentation
• Innovative and motivational skills
• Being through and effective
• Knowledge about reporting and budgeting
• Expert analytical and organizational skills
• Expert in time management
• Ability to supervise people.
• Effective oral, written, and interpersonal communication skills with internal and external clients
• Strong command of Microsoft office and google platform.
• Attention to detail with ability to accurately handle large volume if administrative work.

WORK CONDITIONS AND PHYSICAL DEMANDS:

• The employee must regularly lift and or move up to 10 pounds, frequently life and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must have the ability to walk upstairs, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas.
• Must be able to sit for long periods of time!
• Must be able to work in enclosed area while sitting for long periods of time.
• Must be able to work in confined space with low lighting.
• Must be able to work in a fast-paced work environment.
• Must have excellent vision and hearing.

QUALIFICATIONS AND REQUIREMENTS:

• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver's License.
• Must be able to obtain and maintain a Gaming License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.