Supervisor

Wind River Hotel & Casino; Lander (WY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Delta Dental and VSP vision insurances

Retirement plan with a 4% match

Employer-paid basic life insurance

Employer-paid short-term and long-term disability

Job summary

A hospitality venue in Wyoming is seeking an experienced individual for various operational responsibilities, including scheduling and overseeing staff. Applicants should hold a High School Diploma or GED, be at least 21 years old, and demonstrate strong communication skills. The role involves ensuring cleanliness, providing customer service, and adhering to company policies. Eligible employees can apply for benefits, including health insurance and retirement plans after a probation period.

Qualifications

• Must be able to lift 50 pounds.
• Prolonged periods standing, kneeling, bending required.
• Must be dependable and reliable.

Responsibilities

• Help with scheduling, inventory invoices, and purchase orders.
• Provide efficient and courteous customer service.
• Supervise front of house and back of house staff.

Skills

Computer skills knowledge

Good communication skills

Education

High School Diploma or GED

Job description

Little Wind Casino
800 Blue Sky Hwy
Ethete, WY 82520, USA

Essential Duties and Responsibilities

• Help with scheduling, inventory invoices, and purchase orders
• Work with servers and cooks
• Ensure cleanliness in all work areas
• Handle situations in accordance with all casino handbook and procedures
• Provide efficient, courteous, and timely customer service to all customers in a professional manner
• Supervise, cross‑train, front of house & back of house
• Perform duties and responsibilities as required, subject to chance as needed
• Schedule and coordinate meetings
• Provide directions to staff
• Practice and always maintain confidentiality
• Work effectively with all casino personnel
• Attend all mandatory meetings and training
• Perform all other duties assigned

Key Skills / Special Skills

• Computer skills knowledge
• Must comply with Title 31 training requirements to meet regulatory standards
• Know and understand the employee handbook and minimum internal controls for the food and beverage department to follow casino regulations
• Help maintain set expectations for the food and beverage department
• Assign tasks that need to be completed in a timely fashion as given by the manager
• Check routine work performed individually or as a team for accuracy through spot checks, customer compliments or complaints, and observation
• Be available to assist, advise, and reprimand when necessary

Requirements

• High School Diploma or GED
• Must be knowledgeable of company procedures
• Must be able to lift 50 pounds
• Prolonged periods standing, kneeling, bending
• Able to work after hours if required
• Good communication skills
• Must be at least 21 years of age
• Must be able to work any shift
• Must be dependable, reliable and able to work alternate shifts including peak hours
• Must be able to deal with frequent changes, delays, and unexpected events at times
• Must adapt quickly to changes while maintaining composure and excellent guest relations under all circumstances

Additional Information

• All applicants must be able to pass a background investigation
• All applicants must be able to pass a pre‑employment drug test
• All applicants must have a valid driver’s license or the ability to obtain one within 90 days of employment

Employee Benefits

• Health insurance – eligible to apply within 60 days of initial hire
• Delta Dental and VSP vision insurances – eligible to apply within 60 days of initial hire
• Retirement plan with a 4% match; must complete 90‑day probation period
• Voluntary life insurance – eligible to apply for additional coverage 31 days after initial hire
• Employer‑paid basic life insurance
• Employer‑paid short‑term disability
• Employer‑paid long‑term disability

Employment Policies

All applicants must be able to pass a background investigation and a pre‑employment drug test. All applicants must have a valid driver’s license or the ability to obtain one within 90 days of employment.

All applicants must be able to pass a background investigation, a pre‑employment drug test, and have a valid driver’s license or the ability to obtain one within 90 days of employment.

Indian Preference

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. Applicants must pass a drug screen with negative results (non‑safety sensitive positions will not be tested for cannabis). Employees are expected to know existing Wind River Hotel & Casino policies and refer to those policies when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.