Surveillance and Access Control Technician

Beacon Technologies; Madison (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

On call rate of $2.25 per hour

Job summary

Beacon Technologies is looking for an IT Professional in Madison, WI to support facilities-based systems including surveillance and automation. The role involves design, planning, installation, and support across multiple locations statewide.

Candidates should have over 10 years of experience, strong troubleshooting skills, and the ability to provide strategic input on system planning. This position offers a hybrid schedule.

Qualifications

• 10+ years of experience in surveillance, network, and server support.
• Extensive experience in system documentation creation and updates.
• Ability to work independently and handle various tasks.

Responsibilities

• Design, plan, install, and support facilities-based systems.
• Provide documentation/project tracking and management reporting.
• Perform installation, configuration, maintenance, and monitoring of networks.

Skills

Cisco Networking Knowledge (Routers & Switches)

Web Filtering Knowledge (Palo Alto & Zscaler)

Video Surveillance Knowledge (Network/Server/Workstation)

Door Controls Knowledge

Building Automation Knowledge

Job description

IT Professional that works on a team responsible for facilities-based systems, including but not limited to surveillance, door control, building automation, and telecommunication. This work covers all aspects of design, planning, installation, and support of the aforementioned systems, including supporting desktop PCs, servers, network devices, storage solutions, and surveillance-specific equipment. The role involves installation, configuration, maintenance, and monitoring of multiple statewide networks, filtering with Palo Alto and Zscaler, and mitigating issues as they arise. It also requires extensive system documentation creation and updates. The work is performed at the agency's nearly 200 locations statewide, including many secure sites, often independently. Delegation, improvisational skills, creativity, adaptability, and strong troubleshooting skills are required. Day travel and long days are common.

Provides documentation/project tracking and management reporting. Provides tactical and strategic input on overall systems planning and related projects. Requires surveillance, network, and server support capabilities with 10 or more years of experience in the field or a related area. Relies on extensive experience and judgment to plan and accomplish goals. Independently performs a variety of tasks. A wide degree of creativity and latitude is expected.

Top skills and years of experience

• Cisco Networking Knowledge (Routers & Switches) - 3 years of experience.
• Web Filtering Knowledge (Palo Alto & Zscaler) - 1 to 2 years of experience.
• Video Surveillance Knowledge (Network/Server/Workstation) - 1 to 2 years of experience.

Nice to have skills

• Door Controls Knowledge
• Building Automation Knowledge

Duration

6/30/27 with possible renewals

Interview Process

First round will be virtual with the possibility of a second-round interview on-site.

Remote or On-site

Candidate must be a WI resident within a one-hour commute to Madison, WI or willing to relocate within one-hour of Madison, WI prior to starting the role at their own expense. Hybrid schedule with WFH and on-location at prisons as needed.

Additional Details

• On call rate of $2.25 an hour (on call once every 8 weeks; $2.25 per hour to carry the phone, and when a call comes in that requires work, normal rate applies).
• Travel on the team is mostly in-state day trips. The state provides vehicles from the fleet pool for qualified drivers. Occasional overnight travel is very infrequent and planned well in advance.