Surveillance Agent I — Casino Video Monitoring & Security

San Manuel; Highland (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

San Manuel is seeking a Surveillance Agent I to monitor activities in Highland, CA, supporting safety and integrity of non-gaming areas and assisting investigations. The role involves analyzing live/recorded footage, coordinating with staff, and ensuring compliance with policies and regulations.

The position requires a High School diploma or GED and at least one year of surveillance or casino experience. Proficiency with Microsoft Office and surveillance software is essential, with duties

Qualifications

• Must have a High School diploma or GED.
• Minimum 1 year of surveillance, security, or casino experience.

Responsibilities

• Analyze recorded and live surveillance to detect suspicious or illicit activities.
• Conduct thorough observations across Yaamava’ Resort & Casino and related venues; produce detailed reports with precise data.
• Efficiently manage telephone and radio communications; log and analyze critical information using surveillance software.
• Collaborate with Casino team members to obtain incident details for investigations and safety reviews.
• Perform routine camera patrols to ensure safety of team members, guests, and operations.
• Review and export video evidence for incidents across San Manuel properties.
• Understand and apply Tribal Gaming Commission controls, MICS, and Federal/State regulations; participate in quizzes/tests.
• Conduct camera functionality checks; submit technical work orders for malfunctions.
• Perform other duties as assigned.

Skills

MS Office 365

Research skills

Report writing

Verbal communication

Database management

Computers

Job description

San Manuel is seeking a Surveillance Agent I to monitor activities in Highland, CA, supporting safety and integrity of non-gaming areas and assisting investigations. The role involves analyzing live/recorded footage, coordinating with staff, and ensuring compliance with policies and regulations.

The position requires a High School diploma or GED and at least one year of surveillance or casino experience. Proficiency with Microsoft Office and surveillance software is essential, with duties