Senior Surveillance Agent — Casino Security & Compliance

San Manuel; Highland (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

San Manuel in Highland, CA, is seeking a Surveillance Agent II to support casino operations through vigilant monitoring and investigative work. The role emphasizes maintaining regulatory compliance, integrity of gaming activities, and collaboration with internal teams.

The candidate will analyze live and recorded surveillance, manage sensitive information, and perform audits to ensure accurate payouts and safety.

Qualifications

• High School Diploma or GED is required.
• An associate’s degree or equivalent is preferred.

Responsibilities

• Analyzes recorded and live surveillance video to detect suspicious activity, cheating, or financial discrepancies.
• Monitors and applies internal controls; prepares detailed reports and enters data accurately.
• Handles calls and radio communications in high-pressure environments with precision.
• Collaborates with Casino teams to gather incident details for investigations and safety reviews.
• Verifies payouts, reimbursements, and reconciliations with strong mathematical support.
• Performs casino department audits using cameras and databases for compliance checks.
• Keeps up-to-date with Tribal Gaming Commission controls, policies, and MICS regulations.
• Conducts routine camera checks and reports equipment malfunctions with detailed work orders.
• Performs other duties to support department operations.

Skills

Analytical thinking

Report writing

Multitasking

Communication

Attention to detail

Math aptitude

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Database systems

Internet research

Job description

San Manuel in Highland, CA, is seeking a Surveillance Agent II to support casino operations through vigilant monitoring and investigative work. The role emphasizes maintaining regulatory compliance, integrity of gaming activities, and collaboration with internal teams.

The candidate will analyze live and recorded surveillance, manage sensitive information, and perform audits to ensure accurate payouts and safety.