Surgical Services Support Technician II - General OR

Cleveland Clinic; Cleveland (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Surgical Services Support Technician II to join their dynamic team. In this role, you will ensure a safe and sterile environment for surgical operations while gaining invaluable medical knowledge. This position offers a unique opportunity to work alongside dedicated caregivers and experience innovative healthcare practices. If you're looking to build a rewarding career in nursing support, this role is an excellent entry point with endless possibilities for growth and learning.

Qualifications

• High School Diploma or GED required.
• BLS Certification needed within the new hire period.

Responsibilities

• Transport patients safely to designated areas as requested by nursing staff.
• Assist during surgical cases using various technical skills.

Skills

Patient Transport

Technical Skills in Surgical Assistance

Quality Monitoring

Customer Service

Education

High School Diploma

Basic Life Support Certification

Tools

Electronic Patient Tracking Software

Job description

Join to apply for the Surgical Services Support Technician II - General OR role at Cleveland Clinic

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

Cleveland Clinic offers the most effective surgical services, from less invasive techniques to major surgeries for critical conditions. Our surgeons, nurses, and support caregivers are committed to an exceptional level of excellence. As a Surgical Services Support Technician on this dynamic team, you will help create a safe and sterile environment for surgical operations and other procedures. You will be exposed to the latest technologies, offering a unique opportunity to gain invaluable medical knowledge through hands-on experience. This position is an excellent entry point into Nursing Support as you explore the endless possibilities at Cleveland Clinic.

This position works evenings from 3:00PM – 11:30PM, with on-call and holiday requirements.

A caregiver in this role will:

1. Oversee and safely transport patients to designated areas per nursing request.
2. Assist nursing staff during surgical cases using various technical skills.
3. Maintain and control Support Services equipment and supplies.
4. Ensure an aesthetically safe and sanitary OR environment.
5. Escort and direct customers to appropriate assistance sources.
6. Assist the Supervisor with daily staffing.
7. Monitor and document quality outcomes.
8. Complete patient tracking through electronic software.
9. Manage the Uniform Room, including locker assignments and scrubs for OR personnel.
10. Handle and dispose of hazardous waste properly.
11. Follow protocols for radioactive waste and infection control in surgical cases.

Minimum qualifications include:

1. High School Diploma or GED
2. Basic Life Support (BLS) Certification through the American Heart Association (AHA) within the new hire period
3. One year of experience as a Surgical Services Support Technician I or two years of leadership experience managing projects and staff
4. One year of customer service experience

Physical requirements involve lifting and transferring patients, exposure to body fluids, flexible scheduling, and potential floating within the department.

Personal Protective Equipment (PPE) use is required, following standard precautions.