Surgical Services Coordinator, Orthopedics

Beth Israel Deaconess Medical Center; Boston (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading health care provider is looking for a Surgical Services Coordinator in Orthopedics to support their Boston department. This role involves performing administrative functions, managing complex schedules, and effective communication within a vital healthcare setting. With a full-time schedule, the position allows flexibility for remote work after training. Candidates should possess strong Microsoft application skills and significant experience in an administrative context.

Qualifications

• 3-5 years related work experience required.
• Advanced skills with Microsoft applications.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Performs various administrative functions requiring in-depth knowledge of departmental programs and hospital policies.
• Screens calls and schedules complex appointments.
• Independently composes complex correspondence and reports.

Skills

Decision Making

Problem Solving

Written Communications

Oral Communications

Customer Service

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Job description

Surgical Services Coordinator, Orthopedics

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Surgical Services Coordinator, Orthopedics

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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Surgical Services Coordinator will support the Orthopedics Department at Beth Israel Deaconess Medical Center in Boston, MA.

The anticipated schedule is Monday through Thursday, 8:00am-4:30pm and Friday 7:30am – 4:00pm (if desired, or keeping to an 8am start time). Once fully trained, this role can work 40-60% remote.

Job Description:

Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.

Essential Responsibilities:

• Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.
• Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work.
• Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.
• Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
• Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations.
  
  

Required Qualifications:

• High School diploma or GED required. Associate's degree preferred.
• 3-5 years related work experience required.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
  
  

Competencies:

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
  
  

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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