Surgical Scheduling Specialist - Endovascular IR

IR Centers; Shawnee (KS); On-site; USD 34,000 - 52,000; Full time

Job summary

IR Centers is seeking a Surgical Scheduler to greet patients, check them in for appointments, and manage referral calls. You will reach out to referred patients to schedule consultations and procedures in a timely, professional manner.

Responsibilities include scheduling, updating demographics and insurance information, and coordinating with physicians using the EMR system to align availability with patient needs.

Qualifications

• 2 years of medical scheduling experience.
• Strong communication with patients and clinicians.
• Experience with EMR and scheduling workflows.
• English required; bilingual considered a plus.

Responsibilities

• Greet callers warmly and provide courteous service.
• Be the first point of contact for patients and schedule consultations and procedures.
• Use sound judgment when handling highly sensitive medical information.
• Answer calls promptly and update demographics and insurance data accurately.
• Schedule, cancel, reschedule, and update patient appointments as needed.
• Match physician availability with patient needs using the EMR system.
• Maintain accurate scheduling records and analyze staffing patterns.
• Coordinate with physicians and staff about patient concerns related to scheduling.
• Process requests from other medical offices (faxing records, etc.).
• Address patient concerns efficiently and professionally.

Skills

Scheduling communications

Multitasking

EMR system knowledge

Customer service

Education

High school diploma or equivalent

Job description

IR Centers is seeking a Surgical Scheduler to greet patients, check them in for appointments, and manage referral calls. You will reach out to referred patients to schedule consultations and procedures in a timely, professional manner.

Responsibilities include scheduling, updating demographics and insurance information, and coordinating with physicians using the EMR system to align availability with patient needs.