Surgical Scheduling Specialist

Automatic Data Processing, Inc.; Auburn Hills (MI); On-site; USD 37,000 - 48,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Surgical Scheduler in Auburn Hills, MI to manage the scheduling of office-based and hospital procedures per provider orders. The role requires strong customer service and the ability to handle a demanding workload with accuracy.

You will coordinate surgeon time constraints, site availability, and ancillary services, while communicating clearly with patients about test preparations and arrival times.

Qualifications

• High School Diploma with 1–3 years in healthcare scheduling.
• Professional conduct with meticulous attention to detail.
• Excellent verbal and written communication with patients and staff.
• Strong critical thinking and positive attitude.
• Customer service knowledge including needs assessment and satisfaction.
• Familiarity with office procedures and terminology.
• Clear speaking and listening skills.
• Ability to read and understand written information.
• Ability to synthesize information to draw conclusions.

Responsibilities

• Schedules inpatient and outpatient surgical procedures.
• Coordinate with surgeon times and surgical site availability.
• Ensure equipment on site with vendors.
• Communicate scheduling updates to patients.
• Verify insurance and obtain prior authorization.
• Prepare pre-op packets and schedule follow-ups.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Time management

Organization

Problem solving

Education

High School Diploma

Tools

Word processing

Record keeping

Job description

Automatic Data Processing, Inc. is seeking a Surgical Scheduler in Auburn Hills, MI to manage the scheduling of office-based and hospital procedures per provider orders. The role requires strong customer service and the ability to handle a demanding workload with accuracy.

You will coordinate surgeon time constraints, site availability, and ancillary services, while communicating clearly with patients about test preparations and arrival times.