Surgical Scheduling Pro: Orchestrate Procedures

Socket.dev; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Essen Health Care, the largest privately held multispecialty medical group in New York, seeks a surgical coordinator to manage surgeon schedules and ensure pre-surgery steps are completed. You will coordinate procedures, insurance documentation, and related scheduling tasks in a fast-paced clinical setting.

Ideal candidates have strong organizational and communication skills, with 1–2 years in scheduling and healthcare or customer service. Bilingual Spanish/English is a plus but not required.

Qualifications

• High School Diploma or GED.
• 2 years of working experience in the medical field or customer service.
• Healthcare experience is a plus.
• Knowledge of insurance requirements and medical terminology preferred.
• Minimum 1–2 years scheduling experience.
• Experience with ECW strongly preferred.
• Bilingual Spanish/English is a plus but not a requirement.
• Superb communication skills (written, oral, and listening).
• Must maintain professionalism and a positive attitude.

Responsibilities

• Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
• Interacts with patients, physicians and other staff within the Clinic and at outside facilities.
• Coordinates processes and routes all paperwork to meet physician and facility requirements.
• Ensures efficient telephone communication.
• Documents work processes as required.
• Follows all protocols of the Clinic.
• Demonstrates courtesy and helpfulness toward patients and families.
• Recognizes and responds to urgent situations per protocols.
• Maintains effective relationships with physicians, staff, and management.
• Books surgeries based on physician volume and turn-around times.
• Identifies scheduling barriers and implements solutions.
• Follows safety, confidentiality and HIPAA guidelines.

Skills

Communication skills

Bilingual (Spanish/English)

Professionalism

Strong organizational skills

Education

High School Diploma or GED

2 years medical/customer service experience

Tools

ECW

Job description

Essen Health Care, the largest privately held multispecialty medical group in New York, seeks a surgical coordinator to manage surgeon schedules and ensure pre-surgery steps are completed. You will coordinate procedures, insurance documentation, and related scheduling tasks in a fast-paced clinical setting.

Ideal candidates have strong organizational and communication skills, with 1–2 years in scheduling and healthcare or customer service. Bilingual Spanish/English is a plus but not required.