Surgical Scheduler - Urology

Cayuga Health System; City of Elmira (NY); On-site; USD 24,000 - 31,000; Full time

Job summary

Arnot Health is seeking a Surgical Scheduler - Urology to manage patient scheduling and coordinate care between offices, departments, and insurance providers. This on-site role supports the Elmira, NY campus and is posted today as a full-time daytime position.

The scheduler will obtain patient information, organize paperwork, and ensure proper pre-authorization and pre-admission steps for surgeries, while maintaining clear communication with patients and families.

Responsibilities

• Obtain all necessary information for patient office visits and assemble required paperwork.
• Coordinate daily schedules for providers according to established protocols.
• Organize, file and scan medical information and forms.
• Work with insurance companies to obtain proper certification for appointments and surgery.
• Communicate with patients and families to keep them informed of progress and provide education.
• Track patients through pre-determination process and schedule/re-schedule appointments as needed.
• Assist with the pre-admission and surgical booking process and provide required documentation for billing.
• Collect documentation for post-op visits and insurance submissions; contribute to outcomes scorecard data.

Job description

Surgical Scheduler - Urology# Careers## Surgical Scheduler - UrologyApply: 301 Hoffman Street: Full time: Posted Today: JR100071**About Arnot Health** Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.Learn more at www.arnothealth.org. **Summary:** Manages scheduling of patients and facilitates coordination of care between insurance companies, hospital departments and office personnel. Provides information for the billing process as required by division head. Reports to Sr. Director of Operations.***Roles and Responsibilities:**** Obtains all necessary information for patient office visit, assembles and completes required paperwork relevant to the type of office visit to be conducted.* Sends out medical record release forms and required pre-visit paperwork and educational materials to patients for extensive new visits.* Coordinates daily schedules for providers according to established protocols.* Organizes, files and scans medical information.* Works closely with insurance companies to obtain proper certification for appointments and surgery. Documents conversations, follows through and assists with resolution of issues.* Uses good communication skills with patients and families to keep them apprised of progress. Provides education and answers questions. Sends letters and educational materials when appropriate.* Tracks patient through pre-determination process. Schedules or re-schedules appointments as necessary.* Tracks no shows and cancelled appointments.* Works with other AOMC departments to complete the pre-admission and surgical booking process. Provides necessary documentation and billing information.* Employee has a good knowledge of anatomy and physiology and a basic knowledge of surgical procedures and terminology.* Tracks post op visits and collects appropriate documentation for insurance companies.* Assists with data collection for outcomes scorecard as requested. ***Location, Travel and Shift Requirements:**** Onsite at 301 Hoffman St. Elmira, NY. 14905* Full Time, Days***Pay Range Disclosure:**** Standard Rate of $17.73 - $22.50 per hour plus benefits