Outpatient Administrative Assistant - ORTHO SURG

Cayuga Medical Center; Town of Ithaca (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Arnot Health in Elmira, NY seeks an Outpatient Administrative Assistant to support daily operations in a fast-paced medical office. You will handle front desk duties, patient check-in, scheduling, and billing with accuracy and courtesy, ensuring smooth encounters and timely documentation.

The ideal candidate has at least three years of medical office experience, a high school diploma, and strong communication and organizational skills; knowledge of medical coding is a plus, with a focus on

Qualifications

• High school diploma required; coursework in secretarial sciences preferred.
• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Strong communication, organizational, and multitasking abilities.

Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

Skills

Detail-oriented

Customer-focused

Excellent communication

Multitasking

Education

High school diploma

Secretarial coursework preferred

Tools

Medical office software

Job description

About Arnot HealthArnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.Learn more at www.arnothealth.org .Summary: Arnot Health is seeking a dedicated Outpatient Administrative Assistant. This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing.Roles and Responsibilities:Front Desk & Patient Check-In : Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.Required Skills and Experience:A detail-oriented and customer-focused professional who excels in a fast-paced medical office environment.Education: High school diploma required; coursework in secretarial sciences preferred.Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.Skills: Excellent communication, organizational, and multitasking abilities.Physical Requirements:This role involves frequent standing and walking, occasional lifting of up to 20 lbs, reaching and stooping, and light physical effort typical of an office-based setting.Location, Travel and Shift Requirements:Elmira, NY.Full-TimeMonday - FridayDay ShiftPay Range Disclosure:Standard Rate of $16.00 - $19.99 per hour plus benefits.Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at [e-mail] .