Surgical Scheduler & Patient Care Coordinator

Lifespan; Providence (RI); On-site; USD 28,000 - 45,000; Full time

Job summary

Brown University Health is seeking a Surgical Coordinator for its Urology division. The role reports to the Practice Manager and surgeons, focusing on scheduling procedures, obtaining authorizations, and guiding patients through surgical and financial requirements.

You will manage the surgeon's operative schedule, ensure accuracy, and address patient issues with confidentiality and excellent customer service. Strong office and EMR skills are essential for success.

Qualifications

• Three to five years' experience in a medical office setting.
• Knowledge of ICD10 and CPT coding and third-party billing.
• Proficient with Microsoft Office and calendar management in Outlook.
• Ability to represent the organization and provide professional service.

Responsibilities

• Schedule all surgical procedures and coordinate required paperwork with internal and external parties.
• Manage Physician Outlook Calendar and reflect scheduled surgeries in the EMR system.
• Review preoperative and postoperative directions and coordinate post-op visits.
• Obtain all necessary authorizations for surgical procedures.
• Facilitate inpatient admissions from the office.
• Explain insurance requirements including anticipated out-of-pocket costs.
• Place confirmation calls to patients prior to the procedure date.
• Ensure all paperwork is complete and entered for timely reimbursement.

Skills

ICD10 coding

CPT coding

Third-party billing

Outlook calendar management

Microsoft Office Suite

Professional communication

Education

Secretarial school

Tools

EMR

Job description

Brown University Health is seeking a Surgical Coordinator for its Urology division. The role reports to the Practice Manager and surgeons, focusing on scheduling procedures, obtaining authorizations, and guiding patients through surgical and financial requirements.

You will manage the surgeon's operative schedule, ensure accuracy, and address patient issues with confidentiality and excellent customer service. Strong office and EMR skills are essential for success.