Surgical Scheduler: Outpatient Procedures & Scheduling

COOPER PEDIATRICS; Camden (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ seeks a Surgical Scheduler to support hospital outpatient services with precise scheduling, patient communication, and coordination with clinical staff.

The role requires 2–3 years in medical or office settings, plus a High School Diploma or GED. Strong typing (35–45 WPM) and medical transcription experience are preferred. This position emphasizes accuracy, responsiveness, and teamwork in a busy healthcare environment.

Qualifications

• 2-3 years in medical or office setting.
• Outstanding organizational skills, typing 35-45 WPM, medical transcription required.

Responsibilities

• Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.
• Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.
• Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.
• Support checkout office, scheduling patients for procedures after office visits.
• Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed.
• Take appropriate action in responding to questions from patients.
• Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.

Education

High School Diploma or GED

Job description

Cooper Norcross Health in Camden, NJ seeks a Surgical Scheduler to support hospital outpatient services with precise scheduling, patient communication, and coordination with clinical staff.

The role requires 2–3 years in medical or office settings, plus a High School Diploma or GED. Strong typing (35–45 WPM) and medical transcription experience are preferred. This position emphasizes accuracy, responsiveness, and teamwork in a busy healthcare environment.